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Business Analyst

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Business Analyst

Posted about 1 month ago

 At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. 

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive. 

About you:

We’re looking for an Agile BA with passion and energy, a desire to collaborate and a strong commitment to excellence to help define and deliver exciting new products to revolutionise our customers’ service quality and operational efficiency. We're a team that wants the best of both worlds – the pace and challenge of latest technologies, whilst having a real purpose and making a positive difference to people’s lives. 

We are looking for someone who:

  • Embraces an open, honest culture of continuous improvement
  • Understands real needs of real people
  • Is comfortable working with developers, UX Design, Business Teams and Senior stakeholders
  • Is organised, methodical and calm under pressure
  • Is a self-starter who comes to work with their sleeves already rolled up
  • Knows when to think 80/20
  • Makes wise decisions despite ambiguity
  • Is able to identify root causes, and get beyond treating symptoms
  • Is able to separate what must be done well now, and what can be done later
  • Can develop requirements that deliver to our short-term needs while still aligning to the longer-term strategic vision
  • Plans to test their assumptions wherever possible
  • Is proactive with a diligent, professional manner and the ability to think outside the box
  • Is a quick learner and does not shy away from new domains waiting to be discovered

You will have the following skills:

  • Agile (Scrum, Kanban) expertise in a digital/software product development environment 
  • Solid ability to define and refine User Stories, grouped into Epics
  • Experience working with a range of stakeholders and technical teams across the business
  • Experience creating documentation to clearly and concisely communicate requirements to development teams
  • Experience with requirement management tools (e.g. Jira, Confluence) and system modeling tools (e.g. Visio, Gliffy) 
  • Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills
  • Experience running workshops, facilitation and stakeholder management/communication
  • A reasonable level of technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc)



You will need to:

  • Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, by collaborating with stakeholders, developers and partners
  • Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders
  • Work with clients and other stakeholders to elicit detailed specifications around feature requests
  • Immerse in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives
  • Review test plans to ensure required product functionality is correctly covered