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Business Analyst

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Business Analyst

Posted about 1 month ago

Join the Access Family and see how we make software ideas become a reality! Our core value of 'Love work, Love life, Be you' has been central to our success and so we're looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company. Are you ready for the challenge?  What are we all about? We make software across a huge number of markets from Finance and Payroll to Hospitality. We're one of the UK's fastest growing SAAS businesses with a team of over 3,000 people. This position is in our Health, Support and Care division where our products manage care for thousands of people across the UK and Ireland. You'll be working with our all-in-one care planning and management solution, enabling care providers to consistently deliver high-quality, safe and personalised care for all the individuals they support. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive. About you: We are seeking a Business Analyst who is driven by a passion for innovation and collaboration. Your commitment to excellence, coupled with your enthusiasm for creating impactful solutions, aligns perfectly with our vision. You thrive in a dynamic environment and are excited to contribute to meaningful products that enhance people's lives. Your Skills: Exceptional problem-solving and analytical skills. Excellent attention to detail and outstanding written and verbal communication skills. Team player that wants to work collaboratively with their team. Able to work with a range of stakeholders and teams across the business. Organised, methodical, and composed under pressure. An independent self-starter who takes initiative. Your Experience: Experience as a Business Analyst working with Agile methodologies. Experience working in an SaaS product development environment. Experience working within Health, Support and Care industry is a bonus. Experience working with requirement management and portfolio management tools (e.g Azure DevOps, JIRA/Confluence, Target Process). Your Responsibilities: Work closely with the Product Manager to understand the key customer problems we are seeking to solve with our products. Help to define the best way to solve these key customer problems through collaboration with your internal and external stakeholders and conducting detailed analysis. Create Epics, User Stories and relevant requirement documentation. Communicating requirements to Product Engineering team, eliciting feedback and refining without losing the essence of the core requirement. Adapt, refine and prioritise your backlog through review with the Product Manager and Engineering Leads. Immerse yourself in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives. Facilitate customer feedback workshops to validate solutions before development begins. Review test plans and conduct new feature reviews to ensure required product functionality is correctly covered. Support your colleagues outside of Product Engineering by being the internal product expert, creating product documentation and running new feature showcases. What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. Healthy, friendly, and inclusive culture Work - life balance Hybrid/Remote working Flexible working hours Competitive salary package Great Holiday Package (starting from 25) Charity day - day off paid by the company for volunteering activities Private Healthcare - Life Insurance Sport Allowance Meal tickets Referral Bonus Christmas Bonus Big Break - all-inclusive holiday paid by the company Other benefits At Access we're all about helping everyone Love Work, Love Life and Be you. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun! What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.