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Account Manager
Job description
Location: Remote, UK
Account Manager - People
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.
About you:
You’ll be responsible for achieving annual sales targets across software subscriptions, bureau processing, and consultancy services. You’ll manage and own the full sales process, supported by our presales and consultancy teams, while developing strong relationships with customers. A solid understanding of all Access IP and relevant third-party products is key, along with the ability to respond quickly to enquiries and share insights that benefit the wider team. Building and nurturing relationships at all levels, including C-suite, will be a central part of your role.
Day-to-day, you will be:
• Take initiative daily, staying self-motivated with a positive and resilient mindset to meet goals and overcome challenges.
• Deliver effective solutions to clients within your target market, using your knowledge of their needs and business challenges.
• Apply a solid understanding of business processes and best practices to recommend improvements and add value.
• Work independently to manage your own workload while collaborating closely with team members to achieve shared goals.
• Communicate clearly and professionally, building strong relationships and influencing stakeholders at all levels.
• Confidently present ideas and proposals in meetings, both verbally and through written communication.
• Maintain high attention to detail when creating documentation, reports, or customer communications.
• Use Microsoft Office and other tech tools daily to manage tasks, track progress, and stay organised.
• Travel to customer meetings or events when needed, requiring a valid UK driving licence.
Your skills and experiences might also include:
• Experience engaging confidently with C-suite stakeholders and managing large, complex customer engagements
• A strong track record in field sales, successfully managing multiple stakeholders and complex deal cycles
• Commercially astute, with the ability to forecast accurately and structure multi-year contracts
• Skilled in negotiating commercial terms, including complex agreements and conditions
• Ideally, experience selling HCM or related software solutions
• Self-driven and able to work independently, while also collaborating effectively within a small team
• Excellent organisational skills with the ability to manage time and prioritise a busy workload
• Clear and professional communicator across phone, email, and written channels, with strong attention to detail
• Builds trusted relationships with both colleagues and customers, always acting with integrity and professionalism
• A proactive problem-solver with a growth mindset and commitment to personal development
• Comfortable with regular travel, including occasional overnight stays
What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you.
At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be whom we are looking for.
We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!
What’s holding you back? Come and be part of our Amazing Access Family!
Love Work. Love Life. Be You.