We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.   What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: You will be the trusted advisor who bridges the technology and business value for our healthcare clients. You will be responsible for the technical delivery phases of our implementation projects, which include system deployment, configuration, integration, and ensuring solutions meet customer requirements. Part of your role will also include ensuring the delivered solution is fully tested and meets the customers’ requirements to successfully deliver their project. You will be managing multiple projects within the week, as a self-starter, you can work independently, flagging risks when needed, with a drive to deliver excellence on every project. Day-to-day, you will: • Participate in and on occasion, lead client workshops for requirements gathering, solution design, and UAT planning. • Manage the end-to-end project delivery, with support of the project team, from initial scoping through go-live and post-implementation support for the technical build phases of the project. • Create comprehensive documentation including functional specifications, technical guides, and training materials. • Conduct client training sessions and knowledge transfer to ensure successful adoption. • Act as an escalation point for complex technical issues requiring client communication.   Your skills and experiences might also include: • Excellent presentation, training, and communication skills, with a collaborative mindset for working with internal teams and clients. Skilled in managing stakeholder relationships and expectations. • Proven ability to self-manage and prioritize tasks effectively. Experienced in end-to-end technical implementation projects, including UAT planning and execution. • Solid understanding of databases (preferably SQL Server), web technologies, system architecture, and API integrations (REST, SOAP). Familiar with deployment and configuration management. • Adept at translating technical concepts for business audiences. Strong focus on process improvement and optimization, with the ability to create clear technical documentation and specifications. • 3+ years in client-facing technical consulting, professional services, or implementation roles. Experience in healthcare or enterprise software environments is a plus. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.