Senior UX Designer What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.    About you: We are looking for an experienced Senior UX Designer who not only possesses a deep understanding of user needs but also has the strategic mindset to influence product direction. You have a strong foundation in user-centered design, research methodologies, and interaction design, allowing you to craft seamless and impactful user experiences. Your expertise in design thinking, user research, and behavioral insights enables you to uncover valuable insights that drive both business success and user satisfaction. You are passionate about UX as a discipline, continuously honing your craft, staying ahead of industry trends, and mentoring others to elevate the UX maturity within the organization. The ideal candidate will: Be a strategic thinker, able to connect UX decisions to business goals, influencing both product strategy and customer success. Take full ownership of UX initiatives, from research to execution, while also guiding and supporting junior team members. Operate independently, making data-driven design decisions, but also collaborate effectively with product and engineering teams. Have proven experience in end-to-end UX processes, including user research, concept development, information architecture, interaction design, prototyping, and usability testing. Be data-driven and results-oriented, defining and measuring UX success through KPIs, behavioral analytics, and continuous testing. Advocate for accessibility and inclusive design, ensuring experiences are usable for diverse audiences. Day-to-day, you will: Lead UX design initiatives, owning the research, strategy, and execution of design projects across multiple products or platforms. Plan and conduct in-depth ser research, including qualitative (interviews, usability testing, ethnographic studies) and quantitative (surveys, analytics, A/B testing) methodologies. Synthesize research findings into personas, Jobs-to-be-Done (JTBD journey maps, and experience blueprints to inform design decisions. Design interactions, creating high-fidelity UI designs, prototypes, and flows across various platforms while ensuring a seamless user experience. Validate and refine designs hrough usability testing, heatmaps, and behavioral analytics, proactively addressing usability issues before development. Collaborate with Product Managers and Engineers to align UX solutions with business goals, technical constraints, and market needs. Mentor junior UX designers, fostering a culture of design excellence and knowledge sharing. Advocate for UX best practices within sprint teams, ensuring a human centered approach is embedded in the development cycle. Work with DesignOps and contribute to design systems, ensuring consistency and efficiency in UX across all products. Access UX team members also: Influence product and business strategy by advocating for user needs and ensuring research-backed decisions shape the roadmap. Facilitate internal and external workshops, helping teams align on user challenges, design solutions, and innovation opportunities. Present and communicate design rationale and research insights to stakeholders in an engaging, storytelling-driven manner. Take the initiative to drive process improvements and shape how UX is practiced within the organization. Contribute to and expand our design systems and DesignOps initiatives, ensuring UX scalability and efficiency. Stay active in the UX and design community, continuously learning, sharing insights, and pushing the boundaries of what’s possibleA very competitive salary package. Continuous learning and development opportunities. Standard 25 days holiday (which goes up the longer you’re with us) A matched pension scheme you’ll also be able to choose from a range of benefits A collaborative and innovative work environment with cutting-edge technologies. Opportunities for career progression within a growing company We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you. By joining Access, you'll be part of a forward-thinking, innovative team dedicated to delivering high-quality software solutions. We're looking for individuals who are passionate about technology and eager to contribute to our success. Apply today to take the next step in your career! At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be whom we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun! What’s holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.