MARKETING CAMPAIGN MANAGER We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.    Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.  What does Access offer you?   We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliever on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: We are seeking a dynamic and experienced Customer Campaign Marketing Manager to enable & lead our Software Companies (SWC) marketing teams through the proactive portal campaign journey. The ideal candidate, you, will possess a deep understanding of campaign strategies, particularly within the Marketo platform, and will be responsible for advising on best practices, recommending effective techniques, and providing insightful reporting to enhance campaign performance. Day-to-day, you will:   • Strategic Guidance and Campaign Support: Lead and guide SWC marketing teams through the proactive portal campaign journey, ensuring alignment with overall marketing objectives. Advise on best campaign approaches tailored to specific customer segments using data-driven insights. Recommend effective Marketo strategies to enhance campaign execution and customer engagement, with execution briefed to the Campaign Operations team. • Collaboration and Stakeholder Management: Collaborate with SWC teams and cross-functional support teams (web, branding, CS, etc.) to ensure cohesive messaging and consistent branding across all campaigns. Build and maintain strong relationships with key Proactive Portal stakeholders, ensuring their needs and expectations are met throughout the campaign process. • Campaign Coordination and Traffic Management: Ensure proactive portal campaigns are coordinated across divisions to manage frequency appropriately and improve the overall customer experience. • Reporting and Performance Analysis: Provide comprehensive reporting on email campaign performance, including metrics analysis, league tables, and actionable recommendations for improvement tailored to Software Companies. Your skills and experiences might also include:    • Technical and Analytical Expertise: Demonstrated proficiency in Marketo for campaign management, automation, and reporting. Strong analytical skills to interpret data and generate actionable insights for campaign optimisation. Skilled in mapping customer journeys to identify touchpoints and enhance engagement strategies. • Experience and Project Management: Proven experience in a similar marketing role, ideally within a B2B environment. Experienced in managing cross-functional projects, including reporting to senior stakeholders. Proven ability to embed new practices, drive continuous improvement, and manage multiple, sometimes conflicting, priorities while maintaining a strategic focus. • Stakeholder and Communication Skills: Excellent interpersonal and stakeholder management skills, with the ability to influence at all levels. Exceptional verbal and written communication abilities, capable of clearly and concisely presenting complex information. • Qualifications and Tools: A degree in Marketing, Business, or a related field is preferred. Marketo certification or equivalent digital marketing qualifications are advantageous. Familiarity with tools like Asana is a plus, though not essential. What are we all about?   The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.  At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.    Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.   Love Work. Love Life. Be You.