We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.   About you:  The primary responsibility of this position is to lead successful CRS implementations. The role involves a broad scope of activities, requiring the ability to rapidly shift priorities and effectively manage multiple tasks in a fast-paced, dynamic environment. A successful candidate will be a self-starter who can quickly adapt to changing conditions and devise practical solutions. This position is aligned with US business hours to provide effective support to our US-based teams and customers. Candidates must be comfortable working in this time zone. Day-to-day, you will:  • Lead Implementations: Drive successful implementations, ensuring project tasks are prioritized and timelines are managed effectively. • Project Oversight: Oversee project plans, manage scope, and change requests, and estimate the impacts of scope changes on timelines and costs. • Client Communication: Ensure effective communication with clients, often requiring on-site visits to client meetings to ensure projects are implemented within contractual obligations. • Multitasking: Manage multiple client projects simultaneously, while also participating in internal projects as needed. • Resource Management: Manage project resources efficiently to ensure successful project outcomes. Your skills and experiences might also include:   • 3-5 years of CRS experience in the hospitality sector. Knowledge of hospitality or distribution technology is advantageous. • Experience with SaaS and the hospitality sector. Proven project manager with strong analytical, problem-solving, and communication skills. Proficiency in project management software. • Adaptability: Ability to manage multiple projects, understand client objectives, and collaborate effectively with product and operations teams. • Energetic: Energetic performer with a positive attitude, self-motivated, goal-oriented, and able to work in a team environment. • Ability to work in a fast-paced, dynamic environment. • Strong problem-solving skills with the ability to react and adjust quickly to changing conditions. • Excellent communication and client management skills. • Experience with scope management, change management, and resource management. What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.   Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.  Love Work. Love Life. Be You.