Credit Controller Hybrid Loughborough We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.     What are we all about? At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more Reporting to the Credit Manager, you will be part of the team which is responsible for the Credit Control operations within the Access Technology Group. About you: • Excellent interpersonal and Positive influencing skills across the spectrum of the company. • Demonstrable track record of credit control success within a business with multiple thousands of customers • Ability to build and nurture relationships across reporting levels • Credible and professional behaviour • Computer literate with strength in the MS Office products. • Excellent communication skills, verbal and non-verbal • Meticulous attention to detail with an ability to work in a methodical manner • A passion for providing excellent customer service Day-to-day, you will: • Undertake all necessary activity to secure strong credit control results for the business using a variety of communication formats. • Report information on daily, weekly, and monthly basis as appropriate. • Continually enhance the businesses systems and procedures to maintain excellent efficiencies within the credit control function. • Liaise with, and maintain the support of, the sales teams and projects teams to illicit the required resources for site issue solving to free up debt. • Deliver on challenging targets based on the following: o Value of collections o Debtor Days o Aged Debt analysis o Activity levels • Ad-hoc duties What does Access offer you? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.