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Strategic Account Manager
Job description
Location: UK, Remote
Strategic Account Manager – Legal Software
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.
About you:
Are you passionate about building strong client relationships and driving business growth? Do you thrive in a fast-paced, collaborative environment where innovation is encouraged? We’re looking for someone with proven success in the legal sector and a strong understanding of the industry’s unique challenges and opportunities. You’ll be skilled at nurturing long-term client partnerships, understanding their needs, and delivering solutions that go beyond expectations. Your ability to communicate clearly, influence effectively, and build genuine rapport with legal professionals will set you apart.
Day-to-day, you will:
• Achieve monthly, quarterly, and annual sales targets for software subscriptions and solutions by managing the entire sales process, from developing customer relationships to closing deals.
• Build strong relationships with your customer base to create opportunities for cross-selling and up-selling and ensure a smooth handover to the projects team after closing a sale.
• Respond quickly to inquiries, collaborate with colleagues to support clients, and host meetings with customers at all levels, including C-suite.
• Overcome objections, negotiate terms, and drive the sales process forward.
• Work with marketing and product teams to develop targeted campaigns and promotional materials and track key performance metrics to adjust strategies and meet targets.
• Stay informed about industry trends and market dynamics to identify new opportunities and maintain a competitive edge.
Your skills and experiences might also include:
• Proven experience in B2B sales within the legal sector, with a deep understanding of software products, services, and market trends, along with previous experience in Field Sales and/or Account Manager / Account Director role in the UK.
• Ability to work independently and take initiative, effectively managing tasks and responsibilities without constant supervision.
• Strong time management skills, capable of effectively prioritizing tasks and managing a demanding workload.
• Collaborative mindset, comfortable working as part of a small team and contributing positively to group efforts.
• Exceptional communication skills across various channels, including phone, email, and written correspondence.
• A willingness to travel and participate in events such as exhibitions, seminars, and sales meetings is required, which may occasionally involve overnight stays. As such, a valid UK driving license is essential.
What are we all about?
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.