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Solution Delivery Manager

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Solution Delivery Manager

Posted 23 days ago

Solution Delivery Manager 

*Remote working

Join the Access Family and see how we make software ideas become a reality!

Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.

We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.

What are we all about?

At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.

 

Working in the Financial Management/Accounting system part of the ERP Team, you will be responsible for the delivery of the whole project from scoping through to training and go live. The size of projects and sectors vary substantially but the requirement to deliver an excellent customer experience underpins everything we do. An excellent phone manner, tenacious attitude and good problem-solving skills are required to ensure that we are always delivering the best customer experience. Members of this team can take initiative, be proactive and own and manage tasks through to completion. The ability to communicate well, build relationships and work as part of a broader, very busy team is essential.

We are looking for someone who innovates, loves solving problems and thrives on delivering projects on-time and on-budget in a fast-paced and rapidly growing environment.

 

Day-to-day, you will: 
 

  • You will own projects from the point of inception to closure
  • Building positive relationships with the key stakeholders, the Client and Internally
  • Implementing Enterprise Resource Planning solutions using our FlightPath Methodology and AIM (Access Implementation Methodology) for our customers
  • Provide consultancy to our customers including scoping, training and in project management
  • Managing internal and external stakeholders, concisely communicating regular progress updates to ensure a great Net Promoter score
  • Facilitate smooth handover to BAU following the successful completion of all system and data migration

As a well-rounded Solution Delivery Manager, your Skills and Experiences likely include: 
 

 

 

  • Experience of system and data migrations and integrations
  • Excellent fact-finding, problem solving, data gathering and analytical skills
  • A drive to continually improve processes and systems
  • Accounting processes and understanding of Management Accounts
  • Experience in using and or delivering account software is desirable but not essential
  • You can plan, priorities and work on several projects at once
  • The ability to quickly learn new applications and technologies
  • You can work autonomously and as part of a team with effective communication skills, actual and virtual
  • A great communicator, both in written and verbal communications.

 

What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you.  

 

At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for.

We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!

What’s holding you back? Come and be part of our Amazing Access Family!

Love Work. Love Life. Be You.