Services Sales Consultant Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. With a focus on excellence and customer satisfaction, we are expanding our team and seeking a dynamic Services Sales Consultant to collaborate with our Product Sales colleagues and drive the success of our clients. As a Services Sales Consultant, you will play a pivotal role in scoping, defining proposals, gathering requirements, and managing sales processes for opportunities related to our software offerings. You will be responsible for achieving targets on Services Orders, quote margin, and ensuring high levels of customer satisfaction. Working alongside Product Sales colleagues, understanding the customer’s desired outcomes, you will lead on defining the scope of Services engagements, positioning the value of Services, and establishing success criteria our customers can achieve. Key Responsibilities: • You will be responsible for capturing the outcomes the customer is seeking to achieve and for defining the services required to deliver those outcomes • You will be responsible for selling consulting services to both new and existing customers to facilitate their successful adoption of our solutions. The role is to focus on identifying and closing services opportunities from both the customer base and alongside our Sales teams for new business. • Where applicable, you will be responsible for engaging the right SMEs from the consulting teams to architect the best solution for the customer • You will manage the process from opportunity development, service proposal, internal approvals, negotiating through to signature and the securing of consulting resources where applicable. • You will work in close collaboration with the CS/Consulting leads on establishing the work effort, timeline, price estimates and delivery method to ensure a smooth transition from point of engagement to delivery. • You will be responsible for ensuring the outcomes and success criteria you have captured are handed over to the consulting and customer success teams About you: • You will have a competitive can-do attitude, be naturally curious and interested in driving great customer outcomes, with a great ability to build rapport with customers and colleagues. • You will be able to demonstrate and articulate the value Access solutions bring to an organisation. • You will communicate with prospects in an engaging way both in person and over video conferencing technology. • You will have the ability to translate business requirements/outcomes into workable technical solutions from our suite of Access products • You will have a good commercial understanding and be able to negotiate, handle objections and agree pricing for services • Have a solid understanding of how our services are delivered. • Be a great internal networker, and build relationships across functions such as sales, professional services, product, and customer success teams where appropriate. • To be considered you must have experience either in a similar role in a software company, or have previous experience of software implementation, professional services ideally in similar products to the Access suite Day-to-day, you will be: • Proactive in identification, qualification, and maximisation of consulting opportunities. • Acting as an ambassador for Access consulting to clients • Pro-actively updating your industry and product knowledge • Working with the sales team, customer success and professional services teams to generate, develop and close consulting opportunities. • Develop strong business relationships with client contacts and across the whole Access organisation. • Translation of client business and technical outcomes into proposed system or integration solutions. • Feedback to product & engineering teams to ensure requirement gaps identified in our solutions are investigated and considered for future releases. As a well-rounded Services Sales Consultant, your Skills and Experiences likely include: • Previous experience in selling consulting solutions for a Software company. • Ability to demonstrate knowledge of the consulting delivery process. • Act with integrity, loyalty, and honesty. • Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organisation. • Able to work on own initiative. • Ability to work to deadlines under pressure. • Able to prioritise a demanding workload. • Self-motivated. • Excellent time management skills. • Excellent communication skills, telephone, email and written. • Attention to detail. • Develop positive relationships, co-operation with, and support for colleagues and clients. • Demonstrate a positive approach. • Show a commitment to self-development and lifelong learning. What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get: • A Competitive Salary • Giving Back/Charity days • Quarterly Socials • 6 weeks Sabbaticals (after 6 years of service) • The Access Group Big Break: our all-expenses paid holiday to Spain At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be whom we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun! What’s holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.

Services Sales Consultant

Services Sales Consultant

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