Join the Access Family and see how we make software ideas become a reality!

Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.

We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.

 What are we all about?

At Access, we love software and how technology never stays the same. It's this passion that drives us to work closely across sectors to understand the business needs of our customers – from the Hospitality sector to the Manufacturing industry, to Not for Profit’s or Construction plus many more.

We’re passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 75,000 customers to have the freedom to do more.

In Romania we are proud to have more than 650 tech and software business specialist working in Timisoara and around the country and we are not stopping here.

About you:

You are a Project Manager with experience working in a B2B or B2C SaaS environment. You’ll have successfully delivered projects which have a focus on improving customer experience and can articulate the value the projects drove in achieving that goal. You have managed change in a fast paced, light touch organisation and can manage stakeholders at all levels of the company.

Your skills and experience:

• Have experience leading projects and programs involving broad-based business change
• Highly proficient defining project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Able to form relationships with key stakeholders, provide great decision making and effectively lead a delivery team.
• Experience and knowledge of change management principles, methodologies and tools
• Manage risk and when to engage senior sponsors
• Have excellent stakeholder management at all levels
• Have worked and led customer experience improvement initiatives in SaaS environments
• Delivery of projects in an agile environment

• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Exceptional communication skills, both written and verbal

What you’ll be doing:

• Planning and execution of multiple projects as part of the wider Customer Experience Transformation initiative
• Control the project scope, ensuring that rigorous change control is exercised
• Ensure project deliverables meet requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined plan
• Ensure that all project status reporting is accurate, informative and timely
• Initiates extra activities and other management interventions wherever gaps in the project are identified or issues arise
• Apply a structured methodology and lead change management activities
• Stakeholder management
• Feed projects into larger programmes of work ensuring alignment of timelines and deliverables
• Facilitate dependency management/risk management/impediment removal for the defined deliverables
• Support the design, development, delivery and management of internal and external communications
• Provide input, document requirements and support the design and delivery of training programs

What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), you’ll receive life insurance and private medical assurance, dental discounts, International Employee Assistance Program, sport activities coverage, meal tickets and  Christmas Bonus. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you.  Work life balance is critical for us too, so for every 6 years of service you can benefit from a 6 weeks Sabbatical. In Access it pays to have friends – we have a referral bonus in place for every candidate you recommend that is not in our recruitment process or data base, you will be rewarded with a bonus after 3 months of employment.

At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be whom we are looking for.

We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!

What’s holding you back? Come and be part of our Amazing Access Family!

Love Work. Love Life. Be You.