Sales Engagement Operations Specialist We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.    Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.    What does Access offer you?   We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliever on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: As a sales programs outreach specialist you'll play a big part in the sales execution that drives the Access Group into the next phase of our growth trajectory. The ideal candidate will be responsible for managing scalable sales programs and outreach tooling and processes across multiple divisions and software companies in the Access Group. This role requires a deep understanding of sales processes, excellent project management skills, and the ability to work in a cross function dynamic environment. Day-to-day, you will: Govern and improve Groove Flows by managing flow quality, creating performance insights for sales leadership, and leading a monthly Content Council with marketing and sales to enhance flow quality and volume. Maintain a clear governance process for flow approvals, including MD/GM sign-offs for propositions and sales leadership for content and copy. Ensure lead management and customer journey accuracy by monitoring lead engagement in Groove Automated Flows, rerouting leads from former employees to active users or placing them in holding patterns, and escalating over-contacted customers to sales for resolution. Police lead activity to ensure consistent and appropriate follow-up. Develop automation and improve MQL conversion by creating up to 20 Groove Flow automations monthly tied to trade shows, webinars, product launches, and sales plays. Align automation efforts with Salesforce MQL routing rules to maximise Sales and Sales Development impact. Support platform usage and maintain technical operations, including resolving Groove-related issues, provisioning new users, updating roles and licenses, and maintaining documentation and enablement materials. Apply the same standards and processes to Clari Co-Pilot Battlecards, including governance, content quality, and performance insights Your skills and experiences might also include:    Proven experience (3+ years) in Sales Programs, Sales, Sales Operations, Marketing, or a similar role, with a strong focus on demand generation and data analysis as core components of success. Skilled in using key sales technologies, with hands-on experience in tools such as Clari, Salesforce, LinkedIn Sales Navigator, and Consensus considered a strong advantage. Thrives in fast-paced, highly commercial matrix environments, demonstrating adaptability, cross-functional collaboration, and the ability to manage competing priorities with ease. Strong project management, analytical, and communication skills, with a track record of successfully executing complex programs, solving problems effectively, and building strong relationships across teams. What are we all about?   The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.  At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.    Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.   Love Work. Love Life. Be You.