Sales Development Team Leader, Loughborough  We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.    Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.  What does Access offer you?   We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.   On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.        About you:   This role focuses on delivering positive results as a leader of individual contributors for the sales development team across Access UKs group of companies. Partner with teams across sales and marketing to achieve results and drive continuous improvement in performance and processes through the management of our inbound demand model. Collaborate with Sales and Marketing leaders to ensure team activities align with business goals and objectives. You will need to demonstrate the ability to guide your team as well as be hands on to create and execute prospecting and demand generation plans, extract customer needs and demonstrate product benefits, provide quotations, and help drive opportunities for sales. You will work with the senior Sales and Marketing leadership to determine your sales development plan against sales targets coming from a mix of sources including self-generation activities, marketing generated leads and current company accounts representing cross-sell opportunities. Day-to-day, you will:   • Lead a team of Sales Development Representatives in one of our 11 Divisions at Access Technology Group, mostly based out of the Access Loughborough Office. • Coach the team through mentorship and modelling of positive behaviours to deliver against divisional and group pipeline targets. • Build team culture - keep the team engaged, informed, and motivated; foster a competitive and collaborative team environment. • Execute strategic plans and initiatives to drive divisional performance improvement • Partner with Sales and Marketing leadership to ensure group level initiatives are adopted and executed through exceptional stakeholder management • Ensure divisional KPI (Key performance indicators) management is delivered by Sales Development Team Leaders • Oversee delivery of inbound sales leads to ensure the follow up is dealt with in a timely manner alongside great customer service. • Develop prospecting outbound strategies for our team in line with Sales Reps and business needs with available resources • To ensure the Sales Development team follows up marketing activity and to actively encourage attendance at Access run events and/or webinars or to arrange demos and to proactively follow up marketing activity to the Access customer base to actively encourage attendance at solution’s specific webinar/events. • Work closely with marketing and sales teams to provide weekly closed-loop reporting against all inbound and outbound efforts • Ensure your team adheres to correct usage and adoption of Salesforce CRM (Customer Relationship Management) for reporting & forecasting purposes. • To work in accordance with the company’s policies and procedures.   Your skills and experiences might also include:    • Experience using Salesforce CRM, Microsoft Excel & LinkedIn. • Experience managing a team of Sales Development/Inside Sales Reps is ideal but not mandatory. • Proven track record of exceeding both personal & team quotas. • A motivated self-starter who consistently demonstrates an enthusiastic, never give up attitude • An ability to demonstrate a strong understanding of business processes and practices - & an ability to constantly challenge the status quo and propose improvements where necessary. • Excellent communication skills with an ability to build rapport at all levels of an organisation • Have good administration skills: you will be responsible for owning the SLAs (Service Level Agreements) that support the Leads Process • A passion for technology & business management software. • Experience using reports & tools to maximise team performance. What are we all about?   The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.     At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.    Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.   Love Work. Love Life. Be You.