Revenue Ops Support – Maternity Cover (1 year), 18 hours a week We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.     About the role: This is a fixed-term maternity cover role for 18 hours per week over 1 year. You’ll support the Revenue Operations function in ensuring data quality, handover processes, and order-to-cash processes are maintained efficiently across key systems such as Salesforce and Focalpoint. About you:  You are proactive, detail-oriented, and passionate about process efficiency and data integrity. You thrive in a fast-paced environment, are comfortable working with Salesforce, and have strong communication skills to collaborate with various teams. You're also adaptable and open to taking on varied tasks and projects as they arise. Day-to-day, you will:  • Perform a variety of data tasks relating to the end-to-end order-to-cash process • Handle Account Name Changes, Account and Contact Merges • Conduct ad hoc Data Quality Analysis, impact assessments, and resolve integration issues impacting sales handovers, contract data, support entitlement, or corporate family linkage • Process and track rejections, amend product details, and reassign opportunities to correct accounts • Create new accounts and process type or name changes after checks • Investigate and detail potential account merges • Monitor the Handover Queue • Execute duplicate check jobs to identify and process account merges • Update web addresses and account details (company registration, DUNS number, etc.) to improve cotactability • Assist Salespeople with CPQ Opportunity processes (closing/cloning) • Support with ad hoc projects as required Your skills and experiences might also include:   • Strong experience with Salesforce or similar CRM systems • Intermediate proficiency in Microsoft Excel • Familiarity with SQL (desirable but not essential) • High attention to detail with strong data handling and analysis skills • Strong written and verbal communication skills • Ability to manage multiple tasks and prioritise effectively • Proactive problem-solver with a continuous improvement mindset • Comfortable working collaboratively across teams and departments • A true team player, willing to support colleagues and contribute to a positive working environment What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.   Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.  Love Work. Love Life. Be You.