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QA Manager

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QA Manager

Posted about 2 months ago

Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company. Are you ready for the challenge? What are we all about? At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive. About the position: We're seeking a highly motivated and experienced Quality Assurance Manager to join our team. As our Quality Assurance Manager for the Platform, you'll work closely with engineering teams across the globe delivering the highest quality products, with a focus on automation testing. With multiple global integrations, we're looking for someone who has experience and expertise in ensuring consistency and quality across different regions. Your primary responsibility will be to develop and implement robust strategies for quality testing, working closely with our engineering teams to ensure that our platform sets the bar for the company's quality standards and integrates seamlessly with all product implementations. Your approach to testing is comprehensive, focussed on automation, ensuring our products are delivered with the highest levels of quality. You'll be accountable for the overall test plans and quality assurance of releases, collaborating with our global teams to ensure consistency across the platform. If you're ready to take on this exciting role, and have experience working with global integrations and a passion for automation testing, we'd love to hear from you! About you: You are an experienced QA professional with a strong technical background, with extensive experience in automation testing and quality assurance. You have a deep understanding of software development methodologies and a proven track record of implementing quality testing strategies in a fast-paced, global environment. You have experience of delivering platform components and services used by other teams. You are an excellent communicator, able to collaborate effectively with cross-functional teams, and have a passion for ensuring the highest quality. You're a strategic thinker, able to develop and implement robust testing approaches that ensure consistency and quality across multiple integrations. You are self-motivated, a strong problem solver, and possess excellent leadership skills to manage quality assurance effectively. You are proactive and results-driven individual with a passion for quality assurance and automation testing in a global context. Day-to-day, you will: • Work closely with multiple engineering teams to ensure quality across multiple teams with end-to-end testing • Be responsible for developing and implementing strategies for quality testing of our products • Proactively engage with multiple engineering teams to understand areas of excellence and where processes can be improved • Hold regular engagements with the engineering teams to help build awareness of best practices and encourage self-improvement • Identify and drive improvement programmes across all areas of the engineering • Advise and guide all quality stakeholders on the approaches the teams should take, to deliver quality deliverables • Drive the development of QA and Agile processes and improvements • Report on progress and areas of risk, including metrics where requested • Provide motivational leadership, mentoring and coaching to the team, including on testing techniques and approaches, and the continuous improvement of these • Work in accordance with the company’s policies and procedures As a well-rounded Quality Assurance Manager your Skills and Experiences likely include: Essential • Experience in automation testing of multiple integrations • Experience of E2E UI web automation • Experience with testing and automation at API layers • Experience creating and maintaining platform services consumed by other teams • Experience working with global teams and parallel work streams • Strong experience of working in a fast-paced, Agile environment • Strong experience of working with SaaS or web-based products • Excellent communication and influencing skills • Excellent understanding of Risk and how to manage it, including Risk-based Testing • Comprehensive testing experience and excellent understanding of test approaches and techniques, including specific approaches for SaaS products • Strong decision-making skills • Pragmatic, positive, competitive, assertive, commercially aware and driven to continuous learning/improvement • Experience of implementing QA best practice within a fast moving, agile environment • Willingness to travel to other offices on occasion to liaise with other teams • Willingness to occasionally work out of hours to deliver software releases • Experience in cultivating a sustained continuous improvement culture • Undertake any other ad-hoc duties • Solid understanding of how to structure automation to achieve robust, efficient and scalable test packs, including the automation infrastructure required • Non-functional testing (performance/load/volume preferably) What does Access offer you? We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. • Healthy, friendly, and inclusive culture • Work - life balance • Hybrid/Remote working • Flexible working hours • Competitive salary package • Great Holiday Package (starting from 25) • Charity day – day off paid by the company for volunteering activities • Private Healthcare & Life Insurance • Sport Allowance • Meal tickets • Referral Bonus • Christmas Bonus • Big Break – all-inclusive holiday paid by the company • Other benefits At Access we’re all about helping everyone Love Work, Love Life and Be you. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun! What’s holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.