Product Manager

Posted 19 February 2025
LocationLoughborough
Job type Permanent
Discipline Product & Engineering
ReferenceJ13597

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.     About you:  As a Product Manager at Access Legal, you will be responsible for managing and leading your Legal products, collaborating closely with cross-functional teams to ensure we iteratively deliver value-driven solutions to our customers. You will engage in all aspects of Product Management, including Customer Discovery, Product Development, and Launch. In this role, you will work with a team of Product Managers to integrate products and with multiple product teams and engineering across Access to ensure that our solutions offer best of breed functionality. This is a high-impact role where you will influence the future of our offerings, create synergies between products, and ensure cohesive alignment. Day-to-day, you will:  • Product Vision and Strategy: Define, own, and communicate the product strategy and roadmap, aligning it with company objectives and market trends. • Roadmap Ownership: Own and communicate the product roadmap, balancing long-term innovation with short-term business needs. Ensure individual products align with the broader company strategy and customer goals. • Product Development: Manage the end-to-end product development process, including requirements gathering, backlog prioritization, sprint planning, and testing. • Cross-Product Collaboration: Collaborate with product teams, engineering, design, marketing, and operations, to build and iterate on product value enhancements. ensuring seamless user experiences. • Customer-Centric Development: Act as the voice of the customer, driving product decisions based on deep customer understanding. Conduct user research, market analysis, and gather customer feedback to identify needs, pain points, and opportunities and effectively prioritize enhancements that drive value and enhance user engagement. • Metrics & Performance: Define and track KPIs and product performance for your product. Use data-driven insights to measure success and identify areas for improvement across the product. • Stakeholder Management: Regularly interface with internal stakeholders (leadership, sales, marketing, etc.) and external customers to gather feedback, align on priorities, and drive awareness of the product vision, strategy and roadmap. • Market Research & Competitive Analysis: Stay updated on industry trends, emerging technologies, and competitors to ensure the product remains competitive and relevant. • Leadership: Foster a collaborative culture and lead by example through role modelling the Access way • Launch and Go-to-Market: Work closely with sales, marketing and product marketing teams to help drive impactful go-to-market strategies, ensuring product positioning, messaging, and marketing materials are aligned with commercial goals and products meet their intended value and objectives. Your skills and experiences might also include:   • Experience: Product Management, preferably within complex SaaS products. Experience in the Legal market is a plus. • Customer-Centric: Strong ability to engage with customers, understand their needs, and translate insights into product value. • Strategic Thinker: Proven track record of managing product roadmaps and aligning product strategy with company goals. • Technical Acumen: Ability to work closely with engineering teams and understand the technical aspects of SaaS products. • Commercial Acumen: Experience in successful go-to-market strategies and driving product growth and high levels of customer retention. • Analytical Skills: Ability to analyze data, interpret metrics, and drive product decisions based on data insights. • Communication Skills: Excellent written and verbal communication, with experience presenting to stakeholders and collaborating across teams. Building relationships and bringing ideas to the team and providing good insight on why that would work and why it will be the best option What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.