***The role requires for the candidates to be based in Southern Germany and to speak German natively.*** We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.    Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.  What does Access offer you?   We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.   You’ll start with 30 days of annual leave, with more added as your seniority grows - because we believe in rewarding loyalty and supporting work-life balance. As a PMS Trainer / Onboarder Consultant, you’ll receive a monthly car allowance to support your travel needs. You’ll also have the opportunity to join The Big Break, an all-inclusive holiday fully paid for by the company - a chance to relax, recharge, and connect with colleagues. We care about your wellbeing, which is why we offer a dedicated Wellbeing Day each year - a day set aside to focus on your physical and mental health. There are plenty of other perks. Apply to find out more. About you: As a PMS Onboarding Specialist at Access' Guestline, you will be responsible for ensuring high-quality installations and seamless onboarding for new customers, particularly within the DACH region. This role requires a mix of technical configuration, customer relationship management, and project support skills to enhance the onboarding experience and drive smooth transitions to Guestline's platform. Day-to-day, you will: Manage onboarding post-sales by configuring systems tailored to client needs. Lead installations, ensure quality standards, deliver training, and provide post-go-live support. Collaborate with Project Managers to track, document, and report progress or issues. Deliver internal/external training on new releases and support onboarding of new team members. Your skills and experiences might also include: Customer-focused with strong communication skills (native German and fluent in English). Technical background (database configuration, software installations) Strong organizational and problem-solving skills. Confident in delivering training and knowledge sharing. Location and Travel: This role involves regular travel to customer sites across Germany for installation assessments and quality assurance. It’s a hybrid position, with approximately 50% of your time spent on-site with clients, and the remaining 50% working remotely or from our Munich office. This setup offers the perfect balance between hands-on client interaction and flexible working. What are we all about?    The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.      At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.     Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.    Love Work. Love Life. Be You