GOC Operations Administrator
- Posted 28 September 2023
- LocationTimişoara
- Job type Permanent
- Discipline Customer Success
- ReferenceJ10003
Job description
Global Operations – PMO Analyst
Join the Access Family and see how we make software ideas become a reality!
Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.
We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.
What are we all about?
At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.
About you:
Do you have a can-do positive attitude to deliver and are comfortable working in a high tempo environment?
Are you a team player who can support others and be able to take on support when offered? Do you thrive on challenge and want to make a difference?
Do you want to learn about delivering complex projects, Support businesses in achieving their goals while also managing time, cost, and quality delivery?
Are you an experienced and very successful PMO Analyst with excellent written and verbal communication and a keen eye for detail?
Do you want to join an expanding dynamic team, that punches well above its weight?
About the role:
We a seeking a highly skilled and autonomous PMO Analyst who can thrive and excel in dynamic environments. You will play a key role in the coordination of strategic companywide projects and programmes aligned to our global growth ambitions. You will be responsible for building and maintaining strong relationships with business partners, and work closely with our leadership in our Global Operations Centres.
Day-to-day, you will:
Assist Global Operations Project / Programme Managers in adhering to PMO standards, processes, tools, controls, and reporting deadlines.
Produce and deliver comprehensive weekly board updates and monthly reporting packs, including Status, Risks & Issues, Dependencies, and other key metrics, for purposes such as Board Packs, Steering Committees, and Portfolio Reviews, ensuring that meeting packs are current and support informed decision-making.
Assist in creating and maintaining project plans using PPM tools, while also monitoring progress against the baseline plan, identifying deviations, and proactively communicating them.
Actively contribute to the progression of project actions and assist in the management of risk and issue mitigation plans.
Attend project governance meetings and diligently record key actions and decisions, fostering transparency and accountability.
Provide ad hoc support to the broader Global Operations project management team.
Ensure all project documents adhere to document management guidelines, including version control, and organize and maintain project artifacts in appropriate project folders, ensuring an audit trail for formally approved documents.
Collaborate on the development of new reports and data views as requested by the program office or stakeholders to improve reporting capabilities.
Your skills and experiences might also include:
Bachelor's degree in business, computer science, engineering, or a related field.
3+ years of PMO experience in a commercial business, working cross function, with Waterfall / Agile methodologies.
Strong interpersonal and communication skills, with the ability to build and maintain strong relationships with business partners and functional team members.
Excellent problem-solving and decision-making skills, with the ability to identify and resolve issues in a timely and effective manner.
Ability to work independently, with minimal supervision, and manage multiple initiatives simultaneously.
Strong analytical and quantitative skills, with experience in data analysis and reporting.
Experience working in a multicultural, global environment.
What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), you’ll also be able to benefit from a range of perks:
Private Healthcare
Private Life Insurance
Christmas Bonus
Referral Bonus
Meal Tickets
7 Card standard gym membership paid by the company
We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you.
At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for.
We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!
What’s holding you back? Come and be part of our Amazing Access Family!
Love Work. Love Life. Be You.