Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us achieve 2 million users of the Access Workspace platform. Are you ready for the challenge? What are we all about? At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 35,000 organisations rely on Access software to help their organisation thrive. About the position: This role reports into our Engineering Excellence Lead within the Products and Engineering Enablement team, part of the Products and Engineering (PE) Function. With a keen interest and experience in products and software engineering tools and systems, you will be responsible for ensuring the PE teams get the most out of their tools and in the right way. You will be responsible for administering and integrating SDLC development tools such as including ADO, Jira and other related tools. Working closely with our engineering teams and key stakeholders, our Programme Management Office (PMO) and our Mergers and Acquisitions team (M&A), you will ensure that our development tools are deployed, configured, and managed optimally to meet their needs, streamlining and automating the tasks and business processes that our PE function requires. Day-to-day, you will: • Support our 200+ squads in the utilization of the various SDLC / Application Life Cycle development and engineering tools. • Regularly Meet with stakeholders to identify Development Tool requirements and improvements, perform analysis to determine technical courses of action and solutions to implement them. • Create and implement both technical and process solutions to address requirements, evaluate alternate solutions, as well as troubleshoot, remediate, and resolve Development Tool issues reported by users • Determine and implement ways to optimize and improve Development Tool setup and process workflows and identify where functionality can or cannot meet user needs • Be responsible for Configuring changes and improvements, manage tooling integrations and maintaining development tool documentation, provide end user coaching, training, and support to achieve this. • Coordinate and implement development tool upgrades, maintenance, and performance tuning/scaling. • Coordinate the installation of add-ons, plugins, and extensions along with their management and administration • Support and work closely with our M&A team to be the coordination point for onboarding new acquisitions to the development tools, supporting migrations to the core set of development tools – liaising with teams to be the contact and provision of expertise. • Support and work closely with our PMO team to understand, implement, automate and document any licence work for development tools, tracking licence costs and purchases. • Manage users, adding new users, removing leavers, managing permissions, and ensuring efficient use of licences, automate and streamline tasks and business processes with tools such as Power Automate. • Contribute with your engineering background to other related projects such as technical implementations, deployments and impact assessments. As a well-rounded Engineering and Process lead your Skills and Experiences likely include: • Experience managing enterprise software development tools specifically Azure DevOps, Azure Boards and Jira. • Experience of software development and/or large-scale software development projects • Comfortable and experienced working in a technical environment – able to contribute to other related projects. • Excellent team player who can work with virtual, global, and cross-functional teams • Good understanding of reporting tools and reporting platforms. • Good understanding of security methodologies such as OAuth and Open Id. • You have an excellent understanding of software industry development standards, applying them appropriately to the scenario at hand. • You are an excellent communicator and able to communicate well at all levels to be able to share knowledge and experience. • You are comfortable with an agile environment, enjoying a fast-paced and collaborative atmosphere, demonstrating the ability to co-ordinate and plan your work, help unblock others, and prioritise in a scrum team environment. • You are excellent at creating appropriate documentation to explain solutions or to support the implementation of initiatives and learning. • You take pride in your work and the work of your team. • You are adapt at displaying ownership, responsibility and good decision-making skills. What does Access offer you? We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organization that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. Become part of our amazing Access family! At Access we're all about helping everyone Love Work and Love Life because we believe people can only be at their best when they can be themselves, love what they do and do what they love. We love the fact that we’re all different. Having more diverse perspectives at work improves how we run our business, helps us support our customers, and when you think about it, it's just more fun. So, no matter what makes you individual, as long as you’re qualified, we can’t wait for your application. Become part of our amazing Access family!