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Enablement Team Leader
Job description
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.
Job Summary
The Enablement Team Leader – KL GOC is a critical role responsible for executing, scaling, and managing enablement programs across KL GOC. This person will be at the centre of delivering enablement initiatives, supporting product enablement, and ensuring the alignment of local programs with global strategy.
This role will work in close collaboration with the KL GOC Sales Leadership team, APAC Sales Enablement Lead (based in Sydney) and the Global Enablement group (UK) to ensure seamless alignment between local delivery and regional/global goals.
You will be part of a globally connected enablement function, with strong ties to The Access Group’s Kuala Lumpur Global Operations Centre (KL GOC) — a strategic hub supporting global initiatives across technology, sales operations, and enablement.
In addition to executing enablement programs, you’ll also manage the Enablement & Programs function in KL GOC — overseeing Technology & Operations Enablement Specialists and any future hires supporting pre-sales, enablement, and programs.
This position is ideal for a highly organized enabler who thrives in delivery, stakeholder management, and project execution, while also balancing strategic priorities to drive enablement impact at scale.
It offers a unique opportunity to influence both global strategy and local execution, while developing leadership capabilities in a high-impact regional centre.
Key Responsibilities
1. Scaling Central Enablement Programs in GOC
-Lead the rollout of global enablement programs (onboarding, boot camp, talent flows, product enablement) in the KL Go Centre.
-Ensure alignment with global objectives, while adapting programs to the specific needs of teams in KL GOC.
-Serve as the primary enablement point of contact for the KL GOC, liaising across the local GOC Sales leadership, global enablement team, and the APAC Enablement Lead.
2. Delivery of In-Person Enablement Sessions
-Deliver live enablement sessions to GOC-based teams, ensuring interactive and engaging knowledge transfer.
-Work closely with local and global stakeholders to ensure seamless execution of enablement programs.
-Ensure retention and impact by embedding reinforcement frameworks into learning sessions.
3. Collaboration on Division Days & GTM Events
-Partner with the global and regional enablement team to plan and execute Division Days in GOC.
-Support regional GTM events, ensuring enablement aligns with the broader GTM strategy.
-Provide local expertise to tailor enablement programs for KL-based teams.
4. Product Enablement & Technology Support
-Support the execution of global product enablement initiatives within GOC.
-Work closely with product enablement teams to ensure that Clari Battle Cards, Clari Groove Cadences, LMS courses, and Clari Co-Pilot Scorecards are being built and maintained for KL teams.
-Ensure the adoption of enablement technology, including Clari Co-Pilot, Clari Groove, Consensus, and LMS platforms.
5. Stakeholder & Project Management
-Work cross-functionally with enablement, sales, pre-sales, and regional leadership to ensure enablement initiatives align with business needs.
-Drive project execution, ensuring enablement programs are launched and delivered on time.
-Build strong relationships across GTM teams to maximize enablement adoption and impact.
-This role will engage stakeholders across APAC, the UK, and KL GOC — offering global exposure and deep local impact.
6. Local Leadership & Team Management
-Act as the Enablement & Programs Leader, ensuring enablement is embedded into local teams.
-Oversee and manage the Technology & Operations Enablement Leads, ensuring successful execution of:
Clari Battle Cards
Clari Groove Cadences
Clari Co-Pilot Scorecards
-Support the scaling of enablement infrastructure, ensuring a structured approach to enablement technology, operations, and program execution.
Who We’re Looking For
-Experienced in enablement delivery with a strong background in sales enablement, coaching, or training.
-A skilled facilitator, comfortable leading in-person enablement sessions and interactive workshops.
-Highly organised and structured — able to manage multiple projects and stakeholders effectively.
-A clear communicator who can engage confidently with leadership and cross-functional teams.
-Tech-savvy and confident working with platforms like Clari, Co-Pilot, Groove, Consensus, and LMSs.
-A strategic thinker and hands-on executor, able to balance high-level planning with on-the-ground delivery.
-Understands how sales organizations operate — including the needs of Digital Sales team, Account Executives, and Pre-Sales — and how to tailor enablement to support pipeline, velocity, and close rates.
-Has a working knowledge of the SaaS sales cycle — from pipeline generation and qualification through to renewals and expansion.
-Comfortable collaborating with Revenue Operations and Sales Leadership to align enablement with real business outcomes.
-Understands how sellers learn — from methodologies like MEDDPICC and BANT, to coaching and on-the-job reinforcement — and can apply that understanding to program design.
Bonus skills (not required, but advantageous):
✔ Enablement, sales operations, or GTM experience within a SaaS company.
✔ Familiarity with product enablement and technology onboarding best practices.
✔ Strong skills in content creation, PowerPoint, and/or video learning tools.
✔ Experience running or supporting deal inspection, pipeline reviews, or enablement performance metrics.
Why Apply?
-Play a key role in scaling enablement in GOC, directly impacting sales success.
-Lead the execution of global enablement programs in a fast-paced, high-growth environment.
-Be the face of enablement in KL, driving engagement and adoption.
-Work with cutting-edge enablement technology and global stakeholders.