Divisional Partner in Kuala Lumpur

Join the Access Family and see how we make software ideas become a reality! Our core value of & Love Work, Love Life, Be You has been central to our success and so we are looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this passion that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. Base Location In the main, our roles are remote / working from home, with occasional travel to an Access office, supplier / partner or customer site. Some roles are site-based and if this applies to this role, this will be discussed with you during the hiring process. This role will be based in our APAC region and will work on projects residing in Malaysia (particularly Kula Lumpur), Australia and New Zealand. The role will need to liaise with UKIE colleagues and partners also. Working Hours Core hours are Monday to Friday, 9.00am to 6.00pm local time (excluding lunch break). Occasionally, we will ask staff to stagger their working pattern (small adjustments, e.g. 8.00am to 4.30pm), to provide coverage for colleagues or to accommodate interaction with international colleagues. We are a global organisation and operate a follow-the-sun service model and therefore we do not require our staff to work out of hours as part of normal practice. About the role: Access is seeking a Divisional Partner to join our dynamic Transformation and Engineering Excellence team, within Product and Engineering. Reporting to the Head of PMO and Divisional Partnerships and working with colleagues from across the Group you will be responsible for supporting divisions to understand their data and focus on the highest impact areas, while building collaborative and long-lasting relationships. You will compile data and analysis on key areas relating to technical debt within the portfolio (e.g. Bugs, Security, Risks, Availability issues etc); use critical thinking and deep understanding of Product & Engineering SDLC to highlight areas of opportunity and focus to the divisional teams. By collaborating with the divisions to understand the context and decisions behind prioritisation calls you will build collaborative and supportive relationships with divisional stakeholders at all levels. This will help to influence decisions on areas of Technical Debt and identify areas where data coverage can be increased or refined to maximise impact. This is an exciting and influential role, enabling the Product and Engineering teams, influencing the technical debt strategy of the organisation and working closely with senior stakeholders within Products & Engineering. In addition to having demonstrable Products and Engineering expertise, you will be passionate about supporting the Product and Engineering community, embrace and seek out change in order to achieve business value, and be an engaging communicator. Day-to-day, you will: • Be responsible for assigned Divisions within the P&E portfolio. • Promote a consistent approach for supporting divisions to address Technical Debt in order to maximise on opportunity and mitigate risk to the business. • Compile and present data insights for the divisions to aid decision making and to ensure focus on opportunities or threats. • Collaborate with divisional stakeholders to make sure the divisions are best placed to make informed decisions, based on available data and insights that have been identified. • Demonstrate and present findings using latest dashboards. During divisional sessions capture any recommendations for improvement on the dashboard and feedback to relevant teams. • Make recommendations based on data available, influencing decisions where appropriate. • Report to the Head of PMO and Divisional Partnerships, Head of P&E Excellence Directors on areas of risk/opportunity, making recommendations for areas of focus & owning support of the divisions to achieve results. • Define and generate senior management reporting on specific data insights identified, and outcomes agreed with the Divisions. • Collaborate with senior managers and stakeholders to define and realise Divisional Partnership objectives. Build effective relationships with Key stakeholders across functions, influencing and engaging at all levels across the business. • Support a close working collaboration between Divisional Partnership team and Programme team/senior P&E leadership to ensure optimal practices are identified, implemented and managed. • Work independently and autonomously to achieve key Objectivities, prioritising activities as required to maximise personal time and diary management as well as Divisional stakeholders. Your skills and experiences might also include: • Demonstrates leading by example to get the job done, demonstrating resilience, flexibility, ownership, accountability, pragmatism and collaboration. • A critical-thinker, able to employ effective analytical and problem-solving skills. Ability to work with, and help resolve, ambiguity whilst still achieving goals. • Positive and proactive during periods of significant change • Proactive, works at pace, goal orientated, able to handle multiple competing priorities and able to respond to shifting priorities and timelines. • Demonstrable hands-on experience of Products and Engineering and the Software Development Lifecycle, potentially including QA experience, with strong alignment with agile/lean methodologies. • A commitment to quality and security. • Excellent communication, influencing and negotiation skills, ability to tailor approach to audience, ability to present to senior leadership and ability to engage positively even when communicating a challenging message. • Excellent presentation skills in a live environment and ability to record videos to support L&D. • Ability to successfully navigate relationships at a senior level • Takes a holistic view, identifying issues early and prioritising appropriately. • Proactive in identifying and improve working practices • Ability to work to tight timescales. • Knowledge of Business Intelligence reporting & data analysis • Understand and apply both Team and Business Objectives in all activities to support outcomes Other • To work in accordance with the company& policies and procedures • Any ad-hoc duties What does Access offer you? We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year (rules apply) and a health contribution you also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you also have 3 charity days you can take to support something that matters to you. At Access we all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we still love to hear from you. You might just be whom we are looking for. We love the fact that we all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it just more fun! What holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.

Divisional Partner

Divisional Partner

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