We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.      Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.        What does Access offer you?   We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.    You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you:   As a Data Mapping Specialist, you will be responsible for executing a critical administrative function within the Access/Lightyear support team. The foundation of the Lightyear product is line-by-line data extraction and mapping of key information from supplier invoices. This role will place you in charge of identifying best practice extraction methods and creating internal templates (maps) for each new supplier that enters the Lightyear supplier networks. You will achieve this using a unique piece of internal software designed by Lightyear to create document templates. Day-to-day, you will: • Respond to customer mapping queries within a 24-hour SLA by: o Identifying which invoices should be mapped vs Smart Extracted. o Accurately creating new maps for suppliers. o Editing existing maps to resolve issues with data extraction. • Engage with customers and the Onboarding team regarding customer habits and document-related challenges. • Serve as a subject matter expert by providing insights into the best available options for suppliers based on document format and customer requirements. • Manage two separate map queues (Lightyear and ACBL). Your skills and experiences might also include:    • Detail-oriented mindset – Poorly created maps can negatively impact multiple customers due to shared maps, potentially leading to incorrect supplier payments. • KPI-driven approach – Ability to work within team SLAs and meet individual performance metrics. • Problem-solving ability – Candidates with a background in video gaming have previously excelled in this role due to strong analytical and troubleshooting skills. • Ability to handle repetitive tasks & trial-and-error workflows – Workload may fluctuate, requiring adaptability and patience. This role is ideal for someone who thrives in a detail-driven environment, enjoys problem-solving, and is comfortable managing fluctuating workloads while ensuring data accuracy and efficiency. What are we all about?   The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.  At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.    Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.   Love Work. Love Life. Be You.