Commercial Data Analyst

Posted 26 August 2025
LocationKuala Lumpur
Job type Permanent
Discipline GTS
ReferenceJ15761

Job description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.   Position Overview: We are seeking a meticulous and detail-oriented Commercial Data Analyst to join our team. The primary responsibility of this role is to ensure the integrity, accuracy, and accessibility of commercial data across our organization. The Commercial Data Analyst will play a critical role in maintaining data quality and supporting data-related initiatives to facilitate informed decision-making and perform a variety of tasks relating to the end-to-end order to cash process. •Conducting Analysis for Data Quality, assessing impacts, and resolving issues (such as integration challenges affecting sales handovers, contract data, or support entitlements, as well as corporate family linkage) •Providing assistance for the Sales Handover Process •Addressing inquiries from Salesforce Support Queue users and documenting relevant changes on the Merge Information Sheet, including Name Changes, Account Mergers, Type Changes, and ad hoc requests •Adjusting Opportunities to facilitate acquisition order processing •Creating Competitor Records •Assessing Account Marketability, including updating web addresses, locating and adding company registration numbers (from Companies House), adding Duns Numbers if absent, and enhancing account/contact details to facilitate communication with Access •Escalating instances where customers lack the correct entitlements, to the CfL team •Assisting salespeople with errors related to CPQ Opportunities Skills Required: •Strong attention to detail and accuracy, with the ability to identify and resolve data discrepancies effectively •Excellent organizational and time management skills, with the ability to prioritise tasks and meet deadlines •Strong analytical and problem-solving skills, with a logical approach to data management and troubleshooting •Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams •Familiarity with data governance principles, data privacy regulations (GDPR) and industry standards •Well experienced with SQL. Become part of our amazing Access family! At Access we're all about helping everyone Love Work and Love Life because we believe people can only be at their best when they can be themselves, love what they do and do what they love.We love the fact that we’re all different. Having more diverse perspectives at work improves how we run our business, helps us support our customers, and when you think about it, it's just more fun. So, no matter what makes you individual, as long as you’re qualified, we can’t wait for your application.