About you:

We’re looking for an Agile BA (for the ERP Division) with passion and energy, a desire to collaborate and a strong commitment to excellence to help define and deliver exciting new products to revolutionise our customers’ service quality and operational efficiency. We're a team that wants the best of both worlds – the pace and challenge of latest technologies, whilst having a real purpose and making a positive difference to people’s lives. 

We are looking for someone who:

• Embraces an open, honest culture of continuous improvement
• Understands real needs of real people
• Is comfortable working with developers, UX Design, Business Teams and Senior stakeholders
• Is organised, methodical and calm under pressure
• Is a self-starter who comes to work with their sleeves already rolled up
• Knows when to think 80/20
• Makes wise decisions despite ambiguity
• Is able to identify root causes, and get beyond treating symptoms
• Is able to separate what must be done well now, and what can be done later
• Can develop requirements that deliver to our short-term needs while still aligning to the longer-term strategic vision
• Plans to test their assumptions wherever possible
• Is proactive with a diligent, professional manner and the ability to think outside the box
• Is a quick learner and does not shy away from new domains waiting to be discovered

You will have the following skills:

• Agile (Scrum, Kanban) expertise in a digital/software product development environment 
• Solid ability to define and refine User Stories, grouped into Epics
• Experience working with a range of stakeholders and technical teams across the business
• Experience creating documentation to clearly and concisely communicate requirements to development teams
• Experience with requirement management tools (e.g. Jira, Confluence) and system modeling tools (e.g. Visio, Gliffy) 
• Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills
• Experience running workshops, facilitation and stakeholder management/communication
• A reasonable level of technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc)

You will need to:

• Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, by collaborating with stakeholders, developers and partners
• Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders
• Work with clients and other stakeholders to elicit detailed specifications around feature requests
• Immerse in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives
• Review test plans to ensure required product functionality is correctly covered