Billing Specialist Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: As a Billing Specialist for the Access Group's Ireland operations, you will play a crucial role in ensuring accurate and timely billing processes. You will be responsible for managing the customer ledger, invoicing clients, and resolving billing-related inquiries. This position requires a keen eye for detail, strong organizational skills, and a commitment to maintaining the highest level of customer satisfaction. Day-to-day, you will: Billing and Invoicing: Prepare and send invoices to customers accurately and on time. Verify billing data and resolve discrepancies as necessary. Monitor billing cycles and ensure adherence to company billing policies. Customer Ledger Management: Maintain the customer ledger, including updating customer information and billing details. Reconcile customer accounts to ensure accurate records. Track and manage outstanding invoices, proactively following up on overdue payments. Customer Communication: Respond to customer inquiries and concerns related to billing promptly and professionally. Collaborate with the customer service team to resolve billing disputes and discrepancies. Reporting and Analysis: Generate regular reports on billing and accounts receivable status for management review. Analyze billing data to identify trends and areas for improvement. Process Improvement: Identify opportunities to streamline billing processes and improve efficiency. Implement best practices to enhance billing accuracy and timeliness. Compliance: Ensure compliance with local tax regulations and other relevant financial standards. Your skills and experiences might also include: Bachelor's degree in Finance, Accounting, or related field preferred. Proven experience in billing, accounts receivable, or related finance roles. Knowledge of accounting principles and billing procedures. Familiarity with financial software and billing systems. Strong attention to detail and accuracy. Excellent communication and customer service skills. Proficiency in Microsoft Excel and other relevant software. Ability to work independently and as part of a team. Problem-solving and analytical skills. Knowledge of local tax regulations and compliance requirements in Ireland is a plus. What does Access offer you? We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you. At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun! What’s holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.