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Audit & Risk Manager

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Audit & Risk Manager

Posted 12 months ago

Health & Social Care Audit & Risk Manager


Join the Access Family and see how we make software ideas become a reality!

Our core value of ‘Love work, Love life’ has been central to our success and so we are looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company.


Are you ready for the challenge?

What are we all about?


At Access, we love software and how technology never stays the same. It is this obsession that drives us to work closely across sectors to understand the business needs of our customers – from professional services to manufacturing to not for profits and more. We are enthusiastic about helping our customers stay one step ahead of the challenges facing their industry and business. That is why over one million users and over 10,000 organizations rely on Access software to help their organization thrive. 

Specifically, within the Health and Social Care (HSC) division, we pride ourselves in helping medical and care practitioners deliver consistent quality care by creating technology that enables time saving, paperwork reduction and minimizing risk. 


The purpose of this role:

This position is for an Audit & Risk Manager to be part of a new and growing Quality, Risk and Compliance team. Reporting to the Head of QRC, you will be an influential member of the HSC Management team working to bring Quality techniques and best working practices across the HSC division of Access.


About you:

You are a dynamic person with high people skills who loves driving engagement across this matrix managed organisation. 
You will need to be tenacious in nature to be successful in your approach to changing a culture and attitude towards auditing this business. 
You find satisfaction in identifying the rewards of seeing significant change and improvement over the long term. 
You will be able to show a personal stake in improving business process and operations for the benefit of both system users, and ultimately the patients that benefit from better Heath and Care systems.


Essential Experience:

We are looking for a proven Audit/Risk Manager with experience of ISO9001 QMS, and then wider International Standards, such as ISO27001 Information Security, ISO20000 Service Management and ISO22301 Business Continuity.
You will be able to articulate how you would approach scheduling audits across a multiple framework Business Management System and across multifunctional divisional teams.
You will have created a risk management framework across the same multiple BMS and across multifunctional divisional teams.
Experience of working in high-risk environments, Health Care or Clinical related industry would be preferred although not essential.


Key Responsibilities:

- Advising and engaging the HSC leadership team and wider Access Board on conducting audit activity across the Group Divisions and Functions.
- Designing, owning, and driving an audit program, prioritised on process risk, suitable for the needs of the Access HSC division.
- Owning the Management System Certification supplier relationship, planning and managing the external audit program, and support the Head of QRC during external audit activity. 
- Owning a program of process improvement, developed from the output of internal and external audit, and ensuring non-conformance management is effective.
- Continuously challenging the status quo and identifying areas to improve process performance.
- Identifying process/business risk and ensuring they are escalated onto the correct risk registers. 
- Promoting a risk-based culture and approach. 
- Creating, promoting, and driving a culture of quality improvement across the HSC business
- Maintain an elevated level and understanding of the business requirments to meet regulatory and statutory compliance.
- Collaborating with key stakeholders ensuring that process and procedures conform to both business requirements and conformance management standards.
- Identifying your internal and external key stakeholders, building, and maintaining effective working relationships.
- Implementing monitoring and measuring techniques, demonstrating process compliance and meeting output goals.


What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously! We will collaborate with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get: 


A Competitive Salary


Giving Back/Charity days


Quarterly Socials


6 weeks Sabbaticals (after 6 years of service)


The Access Group Big Break: our all-expenses-paid holiday to Spain


Become part of our amazing Access family!