UX Lead

Posted 02 May 2025
LocationLondon
Job type Permanent
Discipline Product & Engineering
ReferenceJ15080

Job description

UX LEAD We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.     About you: We’re seeking an experienced Lead UX Designer to join our team, driving user-centred design strategies for our SaaS ERP products. In this senior position, you'll oversee and mentor two UX professionals and collaborate closely with product management and engineering teams, and champion intuitive and innovative user experiences. As the UX Lead, Small Business Division ERP, you are responsible for the UX direction and effective execution of several products, with focus on our product experience across all the products as we bring them together in suites. Your portfolio of products at The Access Group includes: Unleashed, Prospect and Mintsoft Your products today are measured on holding and increasing Annual Recuring Revenue (ARR) with an aim to revenue through growth in existing customer base, new logos and M&A activities within a 3-year timeframe. Experience is key to this growth in our product led, ‘fast Saas’ environment. This role is varied in content and individuals successful in this role will think and plan strategically as well as execute tactically. To succeed in this role, you must relish working with passion at pace. Day-to-day, you will: • Lead UX strategy and execution across our SaaS-based ERP products. • Manage, mentor, and develop a small team of UX Designers, ensuring high-quality output and professional growth. • Conduct user research, usability testing, and analysis to guide informed design decisions. • Collaborate with product managers, developers, and stakeholders to align UX objectives with product strategy and technical capabilities. • Design and deliver user flows, wireframes, prototypes, and UI specifications. • Drive continuous improvement in UX methodologies, workflows, and design standards. • Advocate for user-centric design principles across the organization.   Your skills and experiences might also include: • UX design experience, ideally within SaaS products, ERP software, or related enterprise solutions. • Proven leadership experience managing or mentoring design teams. • Strong knowledge of UX methodologies, including user research, wireframing, prototyping, and usability testing. • Experience in the planning, facilitating and analysing of user testing sessions both in person and remotely. Both through quantitative and qualitative methods. • Proficient with industry-standard UI (e.g., Figma, Sketch, Adobe XD) and UX tools (UserZoom, Marvin, Dovetail) • Experience working closely with cross-functional teams in an agile environment. • Exceptional communication, collaboration, and stakeholder management skills. • Portfolio demonstrating a track record of successful UX projects, particularly within enterprise or SaaS contexts. What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.