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Technical PM/BA - Access Workspace

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Technical PM/BA - Access Workspace

Posted 8 months ago

At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive.

About you:

You are an experienced Technical Product Manager who will join our dynamic Product Management team. Reporting to the Head of Product, you will play a highly strategic and vital role working within the core platform product – Workspace.

You will have a good technical understanding and an ability to engage with a technical audience, as well as product knowledge and experience.

Day-to-day, you will:

  • Work with the product team to assist in defining the infrastructure and platform strategy that will enable other departments and products to use the key functions of the platform
  • Be the primary liaison person, working with the product management and architecture teams, to understand the technologies required to meet the business requirements and provide a holistic view of the challenges, potential solutions and be able to make well-informed recommendations
  • Be responsible for the roadmap of Workspace Platforms SDK’s, API’s and toolkits used by the product development teams and selected third party partners
  • Have a sound appreciation and understanding of SaaS software engineering principles
  • Assess and address technical risks
  • Answer incoming questions about the technical products and their capabilities
  • Serve as a product evangelist and subject matter expert to a range of audiences, including key stakeholders and other divisional product and technology teams
  • Work closely with development teams to ensure the correct functionality is created from the prioritised business cases and requirements
  • Understand and follow technical trends in the industry. Be able to assess emerging products and companies and make recommendations on which new technologies to invest in or leverage
  • Follow competitors and conduct capability analysis regularly
  • Initiate and sponsor all functional development projects based on agreed business cases and agreed business requirements
  • Provide internal and customer training on how to use the products
  • Initiate and support engagement with clients through Special Interest Groups, User Groups and other events
  • Pro-actively engage in agile development activities: scrums, planning and estimating sessions, workshops, and stakeholder development demonstrations where required
  • Maintain effective communication between customers, business and technical stakeholders in the project so and ensure risks and issues are managed effectively
  • Ensure that all changes to requirements are well-thought through, implications considered, discussed with all relevant stakeholders, sized appropriately, implemented and tested

As a well-rounded Technical Product Owner your Skills and Experiences likely include:

  • Strong Leadership skills
  • Excellent communicator able to communicate at all levels and adopt a flexible & consultative approach
  • Previous experience of working on SaaS software essential
  • Strong Technical appreciation and natural curiosity/understanding of how software works at the macro level
  • Understand different methods of software integration and their application to different use case scenarios
  • Able to work with remote teams where necessary
  • Strong analytical and problem solving skills with high attention to detail
  • Ability to think strategically whilst achieving results in immediate area of responsibility
  • Have strong technical knowledge. A technical background is essential
  • Ability to think creatively and exploit opportunities
  • Able to grasp technical concepts and new product functionality quickly
  • Thorough knowledge of agile development methods, processes and best practices
  • Good organisational skills
  • Self-motivated with the ability to work on own and within a team
  • Ability to work to tight timescales
  • A commitment to quality
  • Be able to adapt to a fast-paced environment where priorities can change
  • Commercially aware with an understanding of drivers of commercial performance
  • Sound team development skills, able to manage a high performing team

What does Access offer you?

We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:  

  • A Competitive Salary
  • Giving Back/Charity days
  • Quarterly Socials
  • 6 weeks Sabbaticals (after 6 years of service)
  • The Access Group Big Break: our all-expenses paid holiday to Spain