We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.     About you: We are looking for someone to take a ‘hands-on’ lead technical role, working closely with both the Project Manager and the Customer to ensure that all technical aspects are completed on time and within budget. On smaller projects, you could also be managing the project plan and undertaking all day-to-day project activities. Day-to-day, you will: • You will be a key player in the delivery of complex and/or large implementations to the customer in a timely and cost-effective manner. • You will be responsible for Installing and configuring our proven solutions in a controlled and repeatable manner. • Liaising with the customer, providing support for their project testing. • Performing the initial triage of any issues raised during implementation. • Liaising with other internal departments to facilitate the resolution and application of fixes to customer environments. • Being periodically available to work weekends and be on stand-by for go-lives. Your skills and experiences might also include: • Experience working with MS SQL Server, JavaScript, HL7 Messaging, HTML, C#, VB, and PowerShell • Able to utilise SQL Server Profiler to investigate • Good understanding of web-based technologies and server-side architecture (IIS). • Experience reviewing and analysing server and application log files to resolve issues. • Basic understanding of Internet protocols, switches, firewalls, and routers. What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.