Business Analyst We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: We are looking for a Business Analyst with experience working in a B2B or B2C SaaS environment. You will work with the sponsors and project teams to define the goals, scope and timelines, and use your experience to ensure success of the projects are being tracked and measured. You will: • Project Management & Business Change Expertise: Demonstrated experience in managing projects and programs involving significant business change, with a strong ability to quickly grasp business contexts and requirements. • Proactive & Strategic Thinking: Ability to exercise independent judgment, escalate key issues when necessary, and influence outcomes effectively. Proven capability to navigate and work within relevant constraints, whether regulatory, technological, or user-driven. • Stakeholder Engagement & Communication: Strong stakeholder management skills at all levels, with the ability to facilitate workshops, communicate effectively across various formats, and ensure alignment of project objectives through thorough requirements gathering, design, and testing phases. • Problem Solving & Solution Design: Adept at asking the right questions to uncover root causes, ensuring that solutions are appropriately designed to meet project objectives and support the business effectively. You will need to: • Business Requirements & Documentation: Conduct thorough business requirements analysis and take ownership of the associated documentation, ensuring clarity and accuracy throughout the project. • Project Scope & Solution Design: Critically evaluate and challenge project scope and objectives to shape solutions that maximize impact. Develop clear and comprehensive solution designs for stakeholder review. • Operational Improvement & Impact Delivery: Identify opportunities for operational and process improvements, implementing changes that drive measurable impact and enhance overall project outcomes. • Project Management & Prioritization: Effectively manage multiple projects simultaneously, prioritize tasks as scope and requirements evolve, and monitor deliverables against clear metrics, while identifying impacts and dependencies. What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.