Solution Delivery Manager (HSC) in

** Please note this role can be based remotely anywhere in the UK and will require travel to customer sites **

What are we all about?

At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 40,000 organisations rely on Access software to help their organisation thrive.

About you:

You are a Consultant who will work within the Health & Social Care (HSC) division in the Project Delivery team to manage and deliver new customer system implementations. In addition you will own projects to extend existing customers’ use of or upgrade their current systems. You will be responsible for the timely and accurate delivery of projects, meeting the requirements of both the customer and The Access Group.

Day-to-day, you will:

• Own the solution delivered to the customer, ensuring that a good level of business understanding is achieved

• Ensure the delivery of customer projects within agreed timescales and budget

• Oversee the allocation of any work delivered by other members of the project team

• Oversee the accuracy of work completed by the project team

• Manage the expectations of the customer and that dependencies are met within the project plan

• Ensure accurate and timely customer billing as per the agreed payment schedule

• Ensure the timely closure of all projects and handover to the support team

• Ensure all project documentation and procedures are completed to maintain ISO9001 status - including everything that should be followed / completed by your project team

Your Skills and Experiences likely include:

• Strong communication skills with a collaborative working style

• Previous experience within software implementations

• Good commercial awareness with the ability to manage small project budgets

• A proven track record of delivering strong consultancy skills

• Good understanding of solution delivery with analysis of business requirements

• Knowledge of the not for profit / fundraising / voluntary sector (preferable)

What does Access offer you?

We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:

• A Competitive Salary

• Giving Back/Charity days

• Quarterly Socials

• 6 weeks Sabbaticals (after 6 years of service)

• The Access Group Big Break: our all-expenses paid holiday to Spain

Become part of our amazing Access family!