Love Work. Love Life. Be You.

Join the Access family and see how we make software ideas become a reality! Our core values of ‘love work, love life’ have been central to our success and we’re looking for people to join us who share our passion for making things better every day.

What are we all about?

The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA and Asia Pacific. A dynamic and innovative B2B SaaS company, Access is dedicated to delivering software solutions that help our more than 100,000 customers across commercial and non-profit sectors become more productive and efficient.

With 20+ years of uninterrupted growth, we are seeking a Software Implementation Consultant to support our growing Americas region.

About you:

As an Implementation Consultant in our Construction division (COINS – ERP solution for the construction industry), you’ll leverage technology to drive innovation and efficiency, delivering tangible value to clients, helping them achieve their business objectives through the effective adoption of software solutions. You thrive in client-facing roles, guiding businesses through the successful adoption of ERP solutions that deliver real, measurable value. Your expertise in HR/Payroll modules and business processes allows you to translate client needs into effective software configurations, ensuring seamless implementations.

In this role, you will guide construction industry clients in the set-up and use of COINS modules with new implementations. You’ll have primary responsibility for COINS HR/Payroll product areas and business consulting, as an individual contributor or as part of a team, during software implementation projects or other assignments. Typical activities will include guiding customers in the set-up and use of COINS software, requirements gathering and solution design, as well as customer staff training. You will utilize your subject matter expertise to support co-workers across the Construction ERP organization and help to train less experienced consultants.

Day to day you will:

• Provide hands-on technical consulting across the COINS HR/Payroll Module.
• Continually develop subject matter expertise in HR & Payroll, attaining deep, specialized knowledge of COINS customer businesses as well as with the COINS products and solutions that support them.
• Guide project team and customer representatives through product implementations and other assignments, providing solutions that successfully meet identified business objectives.
• Present content effectively, efficiently, and professionally, completing any post-assignment follow-up work.
• Provide clear and concise written customer communication of all types including product presentations, consulting site visit reports, business cases, and general e-mail and instant messaging.
• Meet agreed upon timelines and escalate project issues and risks in a timely manner.
• Participate in the continual process improvement of standards and good working practices across the Consultancy group.
• Routinely participate in the COINS Software Development Lifecycle by assisting the QA Team with evaluating software changes against agreed test plans.
• Collaborate and communicate effectively with peers and co-workers across all teams, departments, and regions within the global organization.

 Required Skills:

• Bachelor’s degree and at least two years of experience in HR, payroll, or software consulting – OR – five years of experience in software consulting or HR/payroll without a degree.
• Highly proficient with various HR/Payroll systems.
• Creative problem solver with strong team skills.
• Excellent written and verbal communications skills; able to articulate technical concepts in non-technical terms.
• Demonstrated ability to multi-task, perform in a fast-paced environment and respond quickly to situations as they arise.
• Resourceful; quick learner; self-motivated.
• Strong attention to detail.
• Proficiency in Microsoft Office Suite.
• Excellent interpersonal and analytical skills. 

Preferred Skills:

• Construction industry experience is a plus.
• Prior software support/software implementation experience is a plus.

Please note that candidates must reside within the Eastern or Central time zones to ensure alignment with our core business hours and effective collaboration with our team.

Applicants must be eligible to work in the U.S. without sponsorship from the employer (e.g., H1-B visa) for this opportunity.

What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference.

If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more:

• 22 days paid time off
• 11 company paid holidays
• Medical, dental & vision insurance
• 401(k) with 5% company match
• Short-term and long-term disability insurance
• Parental leave for birthing and non-birthing parents
• Flexible work environment

Compensation: The anticipated salary range for this position is $70,000 to $80,000 annually. Final compensation will be determined based on a variety of factors, including location, qualifications, experience, and skill set. Any compensation outside the stated range will be determined in accordance with applicable laws and company policy. 

The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.