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Senior Consultant

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Senior Consultant

Posted 2 months ago

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.   About you:   You are an experienced senior implementation consultant, preferably in the payroll software area, and you excel at delivering high quality outcomes for clients. The size of projects and sectors vary substantially, but the requirement to deliver excellent customer experience underpins everything we do. You will work with the team to ensure a successful delivery throughout the lifetime of the onboarding. Day-to-day, you will:  Provide application consulting services to Customers during the implementation of Payroll processing solutions. Install and configure the solutions to align with client requirements. Be responsible for the writing of business analysis specifications and managing delivery of custom project components. Manage good working relationships with customers and the internal team. Your skills and experiences might also include:   With at least 2 to 3 years’ experience in a similar role, you possess a passion for delivering high quality customer service, along with a drive to continuityly improve processes and systems. An in-depth knowledge of payroll processes and systems and you will have practical experience concerning the interpretation & building of payroll awards and EBA’s (Enterprise Bargaining Awards). Excellent written & spoken communication skills, highly proficient in business level English. The ability to plan, prioritize and work on several projects at once, being comfortable to work autonomously and as part of a team. What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.   Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.  Love Work. Love Life. Be You.