We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.     What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you:  As a Senior Business Analyst for the Access Intelligent Care Platform (AICP), you will work closely with the Product Team, Development Squads, customers, and other stakeholders to understand customer challenges and ensure our solutions meet business and clinical needs. You will translate requirements into clear user stories, acceptance criteria, and process documentation, playing a key role in driving product quality and minimising clinical risk. As a Senior Business Analyst, you will also play a leadership role within the Business Analysis function, line-managing and mentoring other Business Analysts as the team expands. You will be responsible for fostering the professional development of the team, driving best practices in business analysis, and ensuring alignment with product and delivery objectives. Day-to-day, you will:  • Engage with customers and stakeholders to understand challenges, translating these into user stories and supporting documents. • Write epics, user stories, and acceptance criteria, capturing details using Microsoft Azure Boards • Line manage and support the development of a growing team of other Business Analysts, providing coaching, performance management, and professional development guidance • Develop a sound understanding of customers’ business processes and requirements, becoming an expert in these areas   Your skills and experiences might also include:   • Experience in the UK Healthcare or Local Government sectors is highly desirable. • Excellent organisational and decision-making skills, with the ability to apply structured and evidence-based approaches • Experience working within SCRUM teams • Experience managing or mentoring Business Analysts or other team members is highly desirable What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.