• Proactively resource new resource requests and projects 
• Proactively assist Divisions in the composition of their project teams by identifying the best possible resources for each position on the project, considering resource competencies, availabilities and project cost efficiency 
• Assist in the drive of staffing process until completion 
• Align proactively with the corresponding Project Co-ordinators and follow up the staffing process until completion
• Investigate all staffing options before escalating to the next level when a request cannot be solved
• Provide advice on resourcing issues and efficiency of resource deployment decisions to the business
• Contribute to pipeline and forecasting meetings with the Management Team to review future demands and availability
• Identify skills shortage gaps within consultancy base and work with Consultancy Teams to bridge those gaps
• Ensure that capacity planning is done accurately to avoid last minute resource shortage in line with PS requirements
• To liaise with New Sales personnel, Account Managers, and Account Manager Assistants with regards to projected new sales to ensure proactive resourcing of project teams
• Maximise Consultant utilisation through active management of ‘white space’ and ‘Buffer days’
• Lead on the allocation of client facing staff to projects; drawing on robust negotiation skills to resolve conflicts and escalating issues when necessary
• Influence key stakeholders on resource selection and strategic solutions to achieve maximum utilisation and effective skills on each project
• Build and maintain strong relationships with Division to support resourcing processes 
• Influence managers to ensure profitability is kept at the forefront of resourcing decisions, and succession planning is considered
• Drive adoption and governance of resourcing processes
• Attending weekly operational meetings to further understand pipeline and flag any potential resourcing conflicts, challenges, and successes to leadership
• Attend Sales and consulting meetings, as required 
• End of month billing
• Ensure that all services revenue commercials can be invoiced
• Assist and ensure activity sheets in place for all billable days delivered
• End of Month reporting
• Support the new consultant on-boarding process to train new starters in resourcing processes
• To work in accordance with the company’s policies and procedures
• Ad-hoc duties as required.

• To assist on the required company targets of 65% consultant utilisation across the company
• To ensure all Client billing as quickly as possible with a month end deadline
• To administrate the management of FOC days being delivered and update systems accordingly

Personal Qualities

• Ability to think on feet and utilise creative problem solving to resolve issues
• Ability to challenge, effective communication and decision-making skills, thus being able to deal with conflicting priorities whilst achieving desired, commercial outcomes
• Excellent communication and organisational skills
• Excellent decision-making skills
• Proactive Self-Starter working autonomously to achieve business solutions
• Excellent knowledge of Microsoft Office Applications, specifically Excel to an intermediate level
• Hands-on experience of using a resource management system
• Experience of organising, prioritising and completing work to high standard and to tight deadlines
• Experience of working in a disparate team environment and showing the ability to form effective working relationships
• Experience of working in a pressurised environment
• Strong commercial and financial analytical skills with the ability to interpret data, generate insights and reach sound business conclusions

Other

• To work in accordance with the company’s policies and procedures
• Any ad-hoc duties
• Experience of working in IT industry, 
• Access product knowledge is desirable, but not essential
• We reserve the right to amend and vary these duties in line with business requirements.