Join the Access Family and see how we make software ideas become a reality!

Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day.

Are you ready for the challenge?

What are we all about?

At Access we love software and how technology never stays the same. We’re one of the leading providers of business management software to UK, Ireland, and Asia Pacific small and mid-market organisations. It helps more than 55,000 customers across commercial, public sector and not-for-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more. Founded in 1991, The Access Group employs more than 4,700 staff.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business.

About You:

Day-to-day, you will:

• Deliver technical aspects of ERP solutions (including Attache Accounts, Attache Payroll, Attache Cloud, Access Financials, Access Workspace, Access Analytics, Access Expense, Access Capture, and other ERP Products)
• Manage technical consulting cases
• Technical execution of Upgrades, Installations, Migrations, third party integrations and troubleshooting for all ERP products
• Manage the customer implementation from end to end.
• Work collaboratively with Clients, other professional services team members, third party providers and other internal teams as required
• Ensure that customers experience exceptional service levels by proactively reporting on progress and issues and consulting with other internal departments for timely issue resolution.
• Active promotion of the services and software solutions offered by The Access Group
• Achieve and maintain the required level of skills and competencies to perform the role, including product knowledge and legislative changes.
• Other duties as required from time to time

Skills and Experience:

• Results oriented, deadline driven and highly organised.
• Technical knowledge of the Attache suite of products including Upgrades, Installations, Migrations, and troubleshooting
• Ability to work in our small, shared services team and collaboratively with the wider ERP team
• Ability to engage with customers and understand their requirements
• Ability to influence a wide number of senior stakeholders both within the region and globally
• A high degree of self-awareness and judgement, and ability to take a personal stand on issues when required
• A strong communicator, both in writing and spoken communications

What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:

• A Competitive Salary

• Giving Back/Charity days

• 25-days of leave each year through Annual and Wellbeing Leave
• 12-weeks Paid Parental Leave at full salary for new parents
• A region-wide Employee Assistance Program

Become part of our amazing Access family!

At Access we're all about helping everyone Love Work and Love Life because we believe people can only be at their best when they can be themselves, love what they do and do what they love.

We love the fact that we’re all different. Having more diverse perspectives at work improves how we run our business, helps us support our customers, and when you think about it, it's just more fun. So, no matter what makes you individual, as long as you’re qualified, we can’t wait for your application.