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Product Manager, Practice Management
- Posted 21 January 2025
- LocationMelbourne
- Job type Permanent
- Discipline Product & Engineering
- ReferenceJ13650
Job description
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
About you:
In this role, you’ll lead the Product Management function for our Practice Management product lines. You will be working with a diverse group of specialists and through your customer and market engagement, you will become a known quantity across the Australia & New Zealand Accounting industry. Leading the function to design, build and support the practice products that help our customers achieve their business goals, you ‘ll also be supported by data and insights which inform the ongoing business strategy for our practice management products.
Please note: This role will be based in Melbourne, ideally, Sydney or Brisbane.
Day-to-day, you will be focused on:
•Vision and Strategy: Defining vision and strategy for our Accountants Practice Management Products.
•Roadmap and backlog: You’ll take ownership of the prioritized roadmap, user stories and backlog, working closely with the Delivery teams to ensure continuous delivery to market.
•Business enablement: Throughout the product life cycle, you’ll maintain continuous engagement with the Marketing, Pre-Sales, Professional Services and Customer Support teams – acting as a focal point to share vision, strategy, roadmap and customer value proposition, along with delivery information.
•Practice data and analytics advocacy: Act as a key advocate for the value of practice analytics, insights and dashboards for accountants and play a lead role in how AI can further enhance this proposition.
•Issue resolution and continuous improvement: Own and resolve escalated product issues and identify and implement process improvements.
Your skills and experiences might also include:
•Leadership skills: A strategic yet hands-on leader who excels in inspiring and managing product teams
•Technical competence: Strong technical acumen and the ability to engage with Engineering teams on a variety of possible technical solutions. Includes a strong understanding of agile development methodologies.
•An outcome-oriented focus: Highly organised, adept at managing competing priorities with a structured, methodical approach in a high-pressure environment.
•Communication proficiency: A skilled communicator who can effectively convey product visions and build strong relationships with stakeholders.
•Financial acumen: Strong understanding of revenue drivers and commercial frameworks (e.g. business case development)
What are we all about?
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.