Product Enablement Consultant

Join the Access Family and see how we make software ideas become a reality!

Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company.

Are you ready for the challenge?

What are we all about?

At Access we love software and how technology never stays the same. It is this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That is why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.

Product Enablement supports teams across the People Solutions division to gain relevant product knowledge, enabling them to competently carry out their roles and engage with Access customers. You have proven experience designing and delivering learning solutions in a variety of formats. You’re an effective communicator and collaborator, with proven project management skills, committed to delivering high standards.

Responsibilities:

• Deliver high quality and engaging online learning resources using appropriate tools and techniques, to support the roll out of new products and features across the People Solutions product suite.
• Design and maintain a suite of product accreditations.
• Develop and maintain standards and best practices to ensure the production of quality online content.
• Identify product knowledge gaps within the Organisation and deliver suitable solutions to fill those gaps.
• Work closely with Product Owners and SMEs to proactively identify and deliver appropriate learning resources to support Product Roadmaps and feature releases.
• Engage with internal customers and stakeholders to ensure the solutions provided meet both individual and business needs.
• Participate in Design and Development workshops as required.
• Produce high quality resources to support Sales Enablement and Go to Market strategies.
• Be a product advocate across all People Solution products.
• Quality check and review own and peer work to ensure learning resources are built to the highest standards.

Key Skills required for this role are:

• Ability to creatively convey complex technical information in a clear and easy to understand manner.
• Aware of trends within learning content and technologies with demonstratable experience implementing these within learning design.
• Ability to communicate confidently with stakeholders, with experience participating in scoping meetings, team planning and retrospectives.
• Experience using screen recording and video editing software – preferably Camtasia.
• Confident project manager with excellent organisation skills.
• Excellent verbal and written communication.
• Natural flair for design and creativity.
• Ability to work off own initiative without waiting for direction
• Superb attention to detail.

Desired skills:

• Prior experience producing video tutorials.
• Have worked in an L&D setting.
• Understanding or experience of working in an agile environment.
• Project management qualification.
• Strong understanding of the types of products which make up the People suite (LMS, HR, Risk and Career Development Software).

Become part of our amazing Access family!