We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. As a Payroll Officer, you will process client's payroll, meet the time restraints and deadlines required by the clients and The Access Group, whilst maintaining a high level of customer service to all clients. Key accountabilities and responsibilities: - Process payrolls when received by clients per the agreed payroll calendars. - To monitor client communications to ensure they are responded to for general enquiries, special ‘out of cycle’ payrolls and requests for manual payments. - Answer telephone enquiries. - Process third party payments such as PAYG to ATO, Child Support, Superannuation - Assist in the planning and implementation of legislative changes to payroll that affect clients, such as changes to superannuation, taxation reporting and awards. - Assist other team members achieve the daily goals of all payrolls completed and banked on time. - Reconcile general ledgers and reports to ensure they balance prior to sending to clients. - Ensure client payroll processing notes are maintained. Skills, knowledge, experience & qualifications: - 5 Years experience payroll processing - Date driven system experience ideally - Flexible work style - General Ledger experience desirable - To be highly organised - Ability to work under pressure - Good communicator - Problem solving ability - Team goal focused What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.   Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.  Love Work. Love Life. Be You.