- Sector: Professional Services
- Expiry Date: 01 July 2022
- Job Ref: J6317
What are we all about?
At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.
Day-to-day, you will:
Install and upgrade the Access Software for new and existing clients on customer sites
Undertake user training on all aspects of the Software product set
Recommend process improvements for clients to ensure they maximise the benefits of our solutions
Deliver projects following the Access Implementation Methodology (AIM) under the direction of an Access Project Manager
Carrying out on site or remote consultancy as directed by the Access Project Manager
Proactively manage client implementations to support the project manager in ensure that they operate to time and within budget
Communicate with clients appropriately and manage client expectations to ensure that the client implementation is a success
Assist the product team with developing system documentation as required
Assist the product team with developing training materials as required
Remain up to date with software changes
Provide advice and guidance to customers on system usage
Recommend improved working methods for the client to ensure that the software is being fully utilised
Identify additional sales / upgrade opportunities and liaise with the account managers to ensure that the client’s needs are met.
Liaise with 3rd party organisations as required
Undertake the relevant administrative tasks in line with procedures
As a well-rounded Implementation Consultant, your Skills and Experiences likely include:
Previous experience in a consultancy / implementation role with a SAAS Payroll provider
Up to date knowledge of UK payroll legalisation, industry standards & processes
Knowledge of Irish payroll legislation would be an advantage
Three years system implementation experience delivering to external facing customers
Ability to map to 3rd party GL requirements and reconcile back credit/debit codes
Previous experience of SQL, PL/SQL or report writing are desirable but not essential
Best practice HR, payroll or related business process and project experience
End to end systems testing and UAT experience including parallel running
Excellent written and verbal communication skills
Microsoft Office suite proficiency
Strong analytical and problem-solving skills
Time management and ability to prioritise
Strong commercial acumen and business analysis experience
Experience of presenting to clients at end user up to “C level”
What does Access offer you?
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:
A Competitive Salary
Giving Back/Charity days
6 weeks Sabbaticals (after 6 years of service)
The Access Group Big Break: our all-expenses paid holiday to Spain
Become part of our amazing Access family!