JUNIOR OPERATIONS EXECUTIVE

Join the Access Family and see how we make software ideas become a reality!

Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.

We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.

 What are we all about?

At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more.

We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.

About you:

You are a talented and passion-driven individual who values working in a fast-growing environment, delivering high-quality client-oriented services, and collaborating with your peers. 

You are a motivated, detail-oriented, technically skilled and energetic person who works well in a fast-paced, dynamic small-team environment. You learn quickly and are passionate about helping others. 

You desire to be part of a fast-growing company and contribute to the mission of building the tool of choice of ambitious companies that every day strive to enhance their daily recruitment operations.  

Day-to-day, you will:

• Manage operational processes and services to ensure a high-quality delivery across Customer-facing teams, development teams, and platforms. 
• Organize and Present Data to support strategic decision-making and process improvements.
• Mitigate risk by identifying control gaps among teams and help to propose and implement solutions. 
• Assist stakeholder alignment on Customer Success processes both current and coming. 
• Provide administrative support to teams or projects as needed.
• Perform other departmental duties as assigned.

Your skills and experiences might also include:

• A bachelor's degree in business administration (or related Business studies).
• Solid understanding of business process management  
• Exceptional verbal, written communication, and presentation skills. 
• Good problem solving and decision-making skills. 
• A Self-starter and the ability to receive and implement feedback 
• Strong English skills 
• 1-2 years of prior experience in operations management is preferred, but not required.

What does Access offer you?

We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organization that gives back so you’ll also have a charity day you can take to support something that matters to you.  

At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for.

We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!

What’s holding you back? Come and be part of our Amazing Access Family!

Love Work. Love Life. Be You.