We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, expecting you to collaborate and connect in one of our thriving offices on average three days per week. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. We are seeking for an Implementation Consultant to join our team. In this role, you will be engaging and existing global customers in a project leadership and management capacity. You will work with multiple teams across our global offices. Key Responsibilities: - Act as a project leader, understanding customer needs, pain points, and guiding them toward successful outcomes. - Work closely with Engineering, Product Owners, Customer Success, Data Architects, and Technical Consultants to deliver effective solutions. - Oversee customer onboarding, adoption, and relationship management to ensure smooth project delivery and satisfaction. - Handle multiple global projects simultaneously, managing expectations and resolving escalations efficiently. Skills & Experience: - 3+ years in software project management or solution delivery, with a degree in a technology-related field or equivalent experience. - Strong analytical skills, proactive mindset, and ability to document and implement solutions effectively. - Focus on automating repeatable tasks, with excellent written/verbal communication and interpersonal skills. - Detail-oriented, customer-centric, and capable of working independently or in a fast-paced team environment under pressure. Relevant Skills: - Project Management - Change Management Consulting - System Deployment / Migration Project Experience - Risk / Impact Analysis - Process Automation What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.