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Engineering Manager

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Engineering Manager

Posted 19 days ago

Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this passion that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. Base Location In the main, our roles are remote / working from home, with occasional travel to an Access office, supplier / partner or customer site. Some roles are site-based and if this applies to this role, this will be discussed with you during the hiring process. This role will be based in our APAC region and will work on projects residing in Malaysia (particularly Kula Lumpur). The role will need to liaise with UKIE colleagues and partners also. Working Hours Core hours are Monday to Friday, 9.00am to 6.00pm local time (excluding lunch break). Occasionally, we will ask staff to stagger their working pattern (small adjustments, e.g. 8.00am to 4.30pm), to provide coverage for colleagues or to accommodate interaction with international colleagues. We are a global organisation and operate a follow-the-sun service model and therefore we do not require our staff to work out of hours as part of normal practice. Role-specific: You will be joining CloudERP which is a sub-division within The Access Group's ERP Division. We empower businesses with cloud-based software solutions that streamline operations across a range of industries. Our focus is on unifying our existing products (Unleashed, Mintsoft, Prospect Soft) to deliver a seamless user experience. We are dedicated to continuously enhancing the CloudERP family with solutions that meet our customers' evolving needs. We are seeking an experienced and resourceful Regional Engineering Manager to shape the strategic direction of our expanding CloudERP teams within Kuala Lumpur. This role will focus on building strong partnerships with the Engineering Managers of Unleashed, Mintsoft, and Prospect Soft based in the UK and New Zealand. You will champion a collaborative regional development approach, driving talent growth, and providing support for excellent engineering practices across our geographically distributed workforce. Key Responsibilities: • Cross-Team Collaboration: Establish strong, productive relationships with the Engineering Managers across our CloudERP products. Facilitate the sharing of best practices, coordinate technical dependencies, and champion engineering excellence throughout the region. • Team Development in KL: Focus on attracting, onboarding, and developing a high-performing engineering talent pool in Kuala Lumpur. Provide guidance, mentorship, and clear career paths for KL-based engineering staff within their respective product teams. • Operational Excellence: Ensure that the KL-based engineering team has the necessary resources, support, and alignment with Engineering Managers to ensure the smooth operation of CloudERP products. Drive proactive monitoring, reliability, and responsiveness. • Process Improvement: Partner with Engineering Managers to identify and implement strategies for automation, quality assurance, and cost optimization within their teams. • Cultural Sensitivity: Help guide the Engineering Managers in creating inclusive work environments for their globally diverse teams. Advocate for the KL team's perspective for optimal collaboration across regions. • Relationship Building: Foster a strong sense of trust and interdependency between the KL team and other engineering teams through clear communication and shared learning opportunities. Day-to-day activities may include: • Facilitating regular communication channels and knowledge sharing between Engineering Managers across the region. • Collaborating with Engineering Managers and HR to build effective recruitment and retention strategies in KL. • Monitoring engineering metrics and KPIs (DORA etc.) for the region, identifying areas for improvement and working strategically with Engineering Managers to drive positive change. • Implementing strategies to ensure consistency in engineering standards and practices in alignment with other Engineering Managers. • Working with stakeholders to understand regional priorities and initiatives, providing a voice for the KL team with other Engineering Managers. • Promoting a security-focused mindset across the region. About you: • Minimum of 5 years of experience in software engineering, ideally within the SaaS domain. • Demonstrated ability to build strong relationships and influence stakeholders across multiple locations. • Experience with Angular or React in building dynamic Single Page Applications (SPA). • Strong understanding of popular software testing patterns and experience with TDD and BDD. • Have a good understanding of various software API patterns and techniques. • Experience leading teams in .Net development • Having experience with GraphQL APIs is a bonus • Have sound knowledge of database design and build, preferably with Microsoft SQL Server. • Experience working with public cloud infrastructure (AWS, Azure) is a plus. • Excellent communication, collaboration, and problem-solving skills. What does Access offer you? We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year (rules apply) and a health contribution you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have 3 charity days you can take to support something that matters to you. At Access we’re all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be whom we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun! What’s holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.