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Deployment & Monitoring Team Lead
- Location: Sheffield
- Job Type:Permanent
Posted about 2 years ago
- Sector: Product & Engineering
- Expiry Date: 30 July 2022
- Job Ref: J5521
Have you worked in a Senior DevOps role, and feel ready to move up? Or perhaps you work in Systems Manager role currently and want to make a move? If so then this DevOps and Release lead role could be perfect for you.
What is our Health and Social care team all about?
We make software across a huge number of markets from Finance and Payroll to Hospitality. We’re
one of the UK’s fastest growing SAAS businesses with a team of over 3,000 people. This position is in
Health and Social care, where our products support thousands of Health, Social Care and Education staff perform their critical roles across the UK and Ireland.
We're passionate about helping our customers stay one step ahead of the challenges facing their
industry and business. That's why over 1 million users and over 40,000 organisations rely on Access
software to help their organisation thrive.
About you:
The DevOPS/Release team lead will lead a team of engineers focussed on performing upgrades to customer systems, taking customers through the UAT à Production lifecycle. This is a hands on role which part of the role will be leading your team, the other part will contributing to with customer upgrades.
Day-to-day, you responsibilities will include:
• Ensure delivery of releases to customers based on schedules agreed with the release co-ordinators.
• Ensuring incidents found are resolved in a timely manner and within schedule.
• Escalating issues to management or other teams when issues.
• Communicating status updates to all stake holders.
• Performing upgrades based on agreed schedules.
Your Skills and Experiences likely include:
• Excellent written and verbal communication and influencing skills with the ability to build and maintain strong relationships with customers
• Good understanding of web-based technologies and server-side applications such as IIS.
• Have experience in deploying software and configuring to meet a customer need.
• Exposure to the basics of SQL, including creating and running queries
• Experience of managing a team.
• Strong employee engagement skills.
Your Personal attributes likely include:
• Customer/service focused induvial who understands the need to manage and maintain a high level of trust between stakeholders and Technology
• Excellent communicator (up to C level) with strong time management and prioritisation skills
• Strong people manager who is able to get the best from their staff
• Comfortable and adapt at operating in a matrix environment
• Driven to excel and improve on a constant basis
• Flexible: able to work under pressure
• Creative
• Results focused/orientated
• Determined (will do attitude); Positive (can do approach)
• Clear and structured thinker with good analytical skills