Credit Control Team Leader
At Access UK Limited we are passionate about the service we deliver to all of our customers; irrespective of size, source or location. We strive towards working with everyone we have contact with to ensure that our customers have the definitive customer experience when working with us; whether they are calling us for support, ordering software or considering a complete software solution.
The Finance Team’s aims are Exemplary Service, Exceptional Performance and Excellent Results
This ethos is reflected throughout the Company in its approach and behaviours, and our goal is to continue to build a positive, productive and professional relationship with the staff and management team throughout ATG. We have direct contact with all areas of the business including:
All Companies within the Access Technology Group
It’s associated Dealers and End Users
Reporting to the Operational Finance Manager, you will be part of the team which is responsible for the Credit Control operations within Access UK Limited working with the Group’s 14,000 directly supported End Users.
To drive results across the team by providing training, support and process improvements.
Ensure that the team are working to meet all targets, at both individual and team levels.
Be hands-on with debt collection with ownership of various ledgers and their performance.
Undertake ledger reviews with the Credit Control Team.
Update various departmental reports as required.
Regular weekly meetings with the Head of Credit Management.
Cover the senior Credit Controller for Direct Debit Process.
Involvement in Acquisitions.
Access is looking for an ambitious individual who is enthusiastic, motivated and passionate with a strong work ethic. The successful candidate will positively demonstrate the following attributes:
Excellent interpersonal and Positive influencing skills across the spectrum of the company.
Strong track record of delivering results
Ability to build and nurture relationships
Credible and professional behaviour
A full driving licence and the flexibility to attend all company locations
Is a team player who has a proven track record of guiding/assisting team members to achieve their goals
Is CICM or AAT qualified, part qualified or studying towards (desirable)
Has strong organisational skills and is able to deliver to tight deadlines and targets.
Is self-motivated and professional with the ability to communicate at all levels
Provide sufficient resolutions to problems and queries to achieve results
Continually drive process improvement.
Ability to work under pressure in a fast paced dynamic environment demonstrating success at reducing aged debts
Successfully manage multiple tasks and priorities
Strong time management and be a self-starter