We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.    Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.  What does Access offer you?   We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.   You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About You: The purpose of this role is to deliver high quality consulting services that meet client requirements and support effective ongoing client relationships. Furthermore, this role is also designed to maintain effective communications with clients and maximise revenue opportunities. You are an experienced software consultant and/or practitioner in Recruitment and excellent communicator. You are passionate about delivering high quality projects. You understand how to deliver solutions to our customers. You take pride in your work and enjoy working as part of team of a Professional Services team delivering quality software that will make a difference to our customers. Day-to-day, you will: • Be a product expert on Access Recruitment CRM software solution and considered highly knowledgeable on Recruitment industry domain & understand customer business objectives and how Access software can help achieve them. • Be responsible for implementing software solutions in a controlled and repeatable manner, following an existing process or creating a new process where required. • Take ownership of your schedule, focussing on maximising your customer utilisation and keep Access systems up to date, ensuring all project administration is completed weekly & co-ordinate activities with team members and customers on small & medium scale projects and work alongside Project Managers on larger projects. • Support the wider Recruitment team to ensure there is cross learning on best practice & troubleshooting implementation issues to ensure a smooth transition from the build phase to everyday usage. Skills and Experience: • A motivated self-starter, who consistently demonstrates a high level of operational excellence. • A good understanding of recruitment agency processes and practices or experience within the Recruitment Industry. • Good people management skills. • Ability to identify system and process improvements to increase operational efficiency. What are we all about?   The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.  At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.    Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.   Love Work. Love Life. Be You.

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