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Business Excellence Programme Manager

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Business Excellence Programme Manager

Posted over 2 years ago

Please note this role can be based remotely in the UK or Ireland

 

What are we all about?

At Access we love software and how technology never stays the same. It is this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.

We are passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That is why over 1 million users and over 35,000 organisations rely on Access software to help their organisation thrive.

About you:

You will thrive in a fast paced, high intensity environment, where you will be responsible for supporting divisional strategy and initiatives/process improvement programs focused on increasing functional performance. Expectation from the role is to gain a deep understanding of functions and work with all critical stakeholders to drive process and technology improvements. This position requires leadership ability to facilitate and develop Business Excellence methods to process optimization as well as the ability to teach those methods to other managers and functions, in order to foster a culture of continuous improvement.

 Day-to-day, you will:

  • Demonstrate strong knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data.
  • Lead, design, development, and deployment of functional world-wide Excellence strategy
    Work with leadership team to drive critical business initiatives.
  • Develop, implement, and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects.
  • Drive and influence multiple stakeholders on project improvement opportunities.
    Establish and continually improve the consistency, predictability, and efficiency of the divisional functions by sharing best practices.
  • Manage multiple projects requiring frequent communication, organization/time management and problem-solving skills.
  • Demonstrate discretion in coordination of project scoping and selection to align with business objectives.
  • Communicate across all levels on project and program progress.
  • Lead business critical high impacting projects for the division and ensure they are delivered within planned timelines and with expected output.
  • Support project teams/team members to improve processes, provide project intervention and coaching, etc.
  • Drive continuous improvement culture through delivery of content and training on Lean Six Sigma, Continuous Improvement Cycle, Root Cause Analysis, etc.
  • Monitor the training and professional development of team members, looking for opportunities to strengthen their skills or acquire new ones.

As a well-rounded Business Excellence Programme Manager, your Skills and Experiences likely include:

  • Bachelor’s Degree from an accredited university, preferably in Technology or Business
  •  Certified Lean Six Sigma Black Belt from a reputed institute or organization
  • Minimum 5 years working in a similar role within a Business Excellence team for a software business
  • Proven record of having led and mentored Six Sigma BB projects yielding results in cost reduction, process simplification, solution implementation
  • Substantial experience in program/project management or an equivalent operational excellence role.
  • Proven experience and knowledge of process improvement tools, methods, and techniques.
  • Ability to influence stakeholders across the organization without direct reporting lines.
  • Proven leadership experience for several large-scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal customers.
  • Change agent with the ability to lead change across all levels of the organization.
  • Ability to interpret, analyse, and understand complex data sets.
  • Strong attention to detail and excellent written and oral communication skills.
  • Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions
  • Proven ability to meet deadlines, prioritize work, handle changing priorities, and use good judgment when working in stressful situations.
  • Proven agility and nimbleness to work successfully in a highly ambiguous and changing environment.
  • Strong working knowledge of product lifecycles and sales processes
  • Excellent Excel skills required
  • Excellent Powerpoint skills required
  • Experience with at least one data analytics tool such as PowerBI, Tableau, Databricks & Alteryx etc is essential.
  • Knowledge of Salesforce is an advantage
  • Strong team player who can contribute to the development of our strategy and flex as our team requirements change

 

What does Access offer you?

We are a growing software company, and we take the development of our people seriously. We will work with you to carve out your success plan and opportunity to accelerate your career and make a real difference.

In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:  

  • A Competitive Salary
  • Giving Back/Charity days
  • Quarterly Socials
  • 6 weeks Sabbaticals (after 6 years of service)
  • The Access Group Big Break: our all-expenses paid holiday to Spain