What does Access offer you?  We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you:  We’re searching for a Business Analyst specializing in product telemetry and data analytics. You’ll dive deeply into data sets, extract meaningful insights, and articulate clear, actionable recommendations to product management teams and senior stakeholders. Your expertise will directly impact strategic decisions and enhance our software’s effectiveness and customer experience. Day-to-day, you will:  Analyse complex data sets to derive actionable insights, identify trends, and inform strategic product decisions. Manage product data standards, ensuring consistency, accuracy, and quality across the product teams. Clearly communicate findings and recommendations through insightful reports, dashboards, and presentations tailored for diverse stakeholders Manage product data standards, ensuring consistency, accuracy, and quality across the product teams. Your skills and experiences might also include:   Demonstrated experience with Agile methodologies (Scrum, Kanban) within digital/software product environments. Strong proficiency in defining and refining user stories and epics, ensuring alignment with business priorities. Extensive experience working with stakeholders at various organizational levels. Proven ability to set up and manage product telemetry solutions (tools such as Google Analytics, Pendo, Mixpanel, Amplitude) What are we all about?  The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.   At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.