Associate Technical Support Engineer
- Job Type:Permanent
Posted almost 3 years ago
- Sector: Software Support
- Expiry Date: 08 August 2021
- Job Ref: J3808
Associate Technical Support Engineer
We are growing our Support teams and looking for great talent to join the Access Family and see how we make software ideas become a reality!
Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company driven through adoption of the Access Workspace platform.
Are you ready for the challenge?
What are we all about?
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.
About you:
You are passionate about software and its potential to move organizations forward through innovation. You also have the desire to help your customers by giving them a best in class service!
Day-to-day, you will:
• Ensure that the quality of the support meets The Access Customer Service standards by delivering against and exceeding your objectives.
As an Associate Technical Support Engineer your Skills and Experiences likely include:
• Have Enthusiasm in busy periods and ability to work in a team
What does Access offer you?
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:
- A Competitive Salary
- Giving Back/Charity days
- Quarterly Socials
- 6 weeks Sabbaticals (after 6 years of service)
- The Access Group Big Break: our all-expenses paid holiday to Spain
Become part of our amazing Access family!
At Access we're all about helping everyone Love Work and Love Life because we believe people can only be at their best when they can be themselves, love what they do and do what they love.
We love the fact that we’re all different. Having more diverse perspectives at work improves how we run our business, helps us support our customers, and when you think about it, it's just more fun. So, no matter what makes you individual, as long as you’re qualified, we can’t wait for your application.